Accessibility | Virgin Money UK

How can we help you?

Virgin Money is for everyone. Here are just a few of the ways we can help.

If you have an account with Nationwide, you'll also need to share your support needs with them.

Speak to a colleague in person and ask to use Speak Easy cards.

Let us know what support you need using our online form or live chat.

Customer Care Team: Monday to Friday 10am - 4pm (closed Saturday and Sunday)

Calls to 0800 numbers are free from UK landlines and mobiles. Calls may be recorded for training and quality purposes.

Please don't include personal or sensitive details in your email.

Disability Awareness
Facilities Department
Virgin Money
Jubilee House
Newcastle upon Tyne
NE3 4PL