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Standard Additional Services

ServiceCharge
CHAPS Minimum withdrawal £250£25 per transfer
Bankers Draft (up to & including £100,000)£30 per draft

Early withdrawal charge – Cash ISA Fixed Rate Bonds only

Days to MaturityFees
1 – 9145 days interest
92 – 18190 days interest
182 – 273135 days interest
Above 273180 days interest

Receiving Money From Outside The UK

Transaction TypeCurrencyFees
SEPAn/aNo Charge
SWIFT (within the EEA*)All Currencies including Sterling up to £100 (or equivalent)No Charge
Currency is Euro, Swedish Krona or Romanian Leu over £100 (or equivalent)No Charge
All remaining currencies including Sterling over £100 (or equivalent)£7
SWIFT (outside the EEA*)All Currencies up to £100 (or equivalent)No Charge
All Currencies over £100 (or equivalent)£7

* List of countries within the EEA
Austria, Belgium, Bulgaria, Croatia, Republic of Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden

Debit card transactions

Savings Accounts (excluding Jumpstart)

Transaction TypeCurrencyFees
Debit Card Payments (within the EEA & UK)Currency is Pound Sterling, Euro, Swedish Krona or Romanian LeuNo Charge
All remaining currencies2.75% of transaction value, min £1.50
Debit Card Payments (outside the EEA)All currencies (including Pound Sterling)2.75% of transaction value, min £1.50

Jumpstart Savings Account

Transaction TypeCurrencyFees
Debit Card Payments (within the EEA & UK)All currencies (including Pound Sterling)No Charge
Debit Card Payments (outside the EEA)All currencies (including Pound Sterling)No Charge

If you pay in local currency and are charged a fee, your statement will show "FGN Purchase Fee".

If you pay in Sterling and are charged a fee, your statement will show "FGN PurchFee inGBP".

Where a foreign purchase transaction is refunded by a retailer, the purchase transaction amount will be credited back to the account based on the exchange rate on the day of refund. Any fee charged for the original transaction will not be refunded. For any foreign transaction reversals, any fee charged will be reversed.

To find out what countries are part of the EEA, please visit www.gov.uk/eu-eea.

Cost of making certain transactions

These examples compare the cost of making certain transactions. The debit card rates used are the payment scheme exchange rate set by Mastercard which applied on 1st June 2021. On this date Mastercard quoted £1.00 = €1.1648726, or €1.00 = £0.864638 & £1.00 = $1.4248526, or $1.00 = £0.70649.

Debit CardSavings (excluding Jumpstart Cybersave)Jumpstart & Cybersave
€100 purchase in the EEA£86.46 total£86.46 total
€100 cash withdrawal in the EEA£86.46 total£86.46 total
$100 (USD) purchase£72.59 in total
Including our Foreign Purchase Fee
£70.65 total
$100 (USD) cash withdrawal£73.29 in total
Including our Foreign Cash Fee
£70.65 total

Cash Withdrawals

Savings Accounts (excluding Jumpstart)

Transaction TypeCurrencyFees
Cash withdrawal (within the EEA & UK)
Currency is Pound Sterling, Euro, Swedish Krona or Romanian LeuNo Charge
All remaining currencies3.75% of transaction value, min £1.50
Cash withdrawal (outside the EEA)All currencies (including Pound Sterling)3.75% of transaction value, min £1.50

Jumpstart Savings Account

Transaction TypeCurrencyFees
Cash withdrawal (within the EEA & UK)All currencies (including Pound Sterling)No Charge
Cash withdrawal (outside the EEA)All currencies (including Pound Sterling)No Charge

If you withdraw Sterling from an ATM outside the UK and are charged a fee, your statement will show "FGN Cash Fee".

If you withdraw Sterling from an ATM outside the UK and are charged a fee, your statement will show "FGN Cash Fee in GBP".

Foreign Cash Fee is charged on the value of withdrawals made from ATMs. A purchase with cashback outside the UK is not is not treated as cash and is charged a Foreign Purchase Fee.

To find out what countries are part of the EEA, please visit www.gov.uk/eu-eea.

Cost of making certain transactions

These examples compare the cost of making certain transactions. The debit card rates used are the payment scheme exchange rate set by Mastercard which applied on 1st June 2021. On this date Mastercard quoted £1.00 = €1.1648726, or €1.00 = £0.864638 & £1.00 = $1.4248526, or $1.00 = £0.70649.

Debit CardSavings (excluding Jumpstart Cybersave)Jumpstart & Cybersave
€100 purchase in the EEA£86.46 total£86.46 total
€100 cash withdrawal in the EEA£86.46 total£86.46 total
$100 (USD) purchase£72.59 in total
Including our Foreign Purchase Fee
£70.65 total
$100 (USD) cash withdrawal£73.29 in total
Including our Foreign Cash Fee
£70.65 total