How do I?
It's easy when you know how. Bish, bash, bosh!


Let’s talk fraud
Are you scam-savvy? Don't be duped by fraudsters! Here's how to keep you and your money safe.
Learn about fraud and scamsDecode the jargon
We'd love to remove all banky words from our lingo but some aren't up to us. Get the lowdown on all the common words you'll need to know.
Check out our jargon buster
Parent power!
Let's get started and make the most of their account. Here are some handy guides for parents.

Dive into the details
Check out the M Power terms, tariff and digital banking terms
- M Power Account terms Link opens in a new window
- These are the rules of your account
- (PDF, 850kb)
- M Power Account tariff Link opens in a new window
- Interest rates and fees for your account
- (PDF, 556kb)
- Digital banking services terms Link opens in a new window
- More info on the terms of using your app
- (PDF, 153kb)
Support you can count on

24/7 support in the app
Start a chat in the app for quick answers to your questions.
Tap Help and Let's chat.

Got a question?
Check out some of the answers to some of the questions we're regularly asked.

Virgin Money Branches
Come and see us in person at one of our fabulous Virgin Money Branches. Find your nearest Branch and plan your visit.