Money transfers

• Have you been offered a promotional interest rate and fee? It's important to know how long it will last and what the standard interest rate will be when it ends.
• Will you save money in the long run (even if you start off by making a saving every month)?
• Does your existing lender charge an early repayment fee?
• You’ll need to make your minimum payment when it’s due. If you don’t, we'll stop any promotional rate you've been offered (from the start of that statement period). So it’s worth setting up a Direct Debit to meet your monthly repayment.
• When a promotional rate ends, or we stop it, we'll charge the current standard interest rate.
• If you're offered a promotional rate and fee, this would only apply on transfers made in the first 60 days from account opening. After this, we'll charge you the current standard interest rate.
• You shouldn’t use your money transfer to repay other borrowing from us (like a loan, overdraft or mortgage).
• It is a good idea to set up a Direct Debit to meet your monthly repayment to help you pay off your balance. This can also help you avoid missing a payment, which will result in the withdrawal of any promotional rate you've been offered.

It's easy to apply, and we’ll let you know if your transfer request has been approved as soon as possible.

If you apply as part of your credit card application and we approve, we’ll get the money to your existing credit card provider three to four business days after you ask for the transfer.

You can also apply to make a transfer once your account is up and running. If you ask for the transfer:

• Before 4pm, Sunday to Thursday, we’ll get the money to your existing credit card provider the next business day.
• After 4pm, Sunday to Wednesday, we’ll get the money to your existing credit card provider in two business days.
• Between 4pm Thursday and 12am Sunday, we’ll get the money to your existing credit card provider the following Monday (excluding Bank Holidays).

New customer? You might be offered a 0% interest promotional rate. If you do, you'll get this rate as soon as you open an account - something not all credit card providers offer.

You can transfer money to a UK bank or building society account in your name.

1. Just tap the ‘Payments’ icon and follow the instructions.
2. Read through the ‘Important Information’ section carefully before you complete the transfer.
3. You'll need your password. This will be at least 8 characters chosen from 3 or more of these categories: numbers, upper case letters, lower case letters and special characters (such as *!@?).

Please check your transactions to make sure your money transfer request has been completed as expected. If you have frozen your card your money transfer won't be approved.