What you'll need
Now that you’ve received your activation password from us in the post, you’re ready to start using Internet Banking. Before you start, make sure you have the following:
- Your customer number - for personal customers, this is a 10-digit number starting '30' or ’10’, shown in your Internet Banking welcome letter. If you’ve forgotten your customer number, use our online service to get a text message reminder sent your mobile.
Business customer numbers begin with ‘C’ or ‘Y’ followed by 8 digits or personal details. - Your email address.
- Your mobile phone nearby.
- Your 10-character password (shown in your welcome letter). Your password is case sensitive.
Get started
Select the relevant option and simple follow the instructions on-screen and you'll be able to use Internet Banking.