Complete the following steps before the date on the previous page.

1. Sign in to your account. Link opens in a new window There’s a handy link in the ‘Made your decision?’ section.
2. Select the ISA which is maturing, labelled ‘Account approaching maturity’.
3. Follow the on-screen instructions to select your chosen product and read through the Key product information. If you are happy with your chosen product, you can confirm the selection, submit your instruction and your reinvestment will complete at maturity.

If you have seen another E-ISA that is available on our website that you would prefer to reinvest into at maturity, there are two ways you can arrange this. You can open a new ISA in advance to move your maturing ISA into, or you can wait and reinvest in your chosen product once it has matured. Just remember, our on sale products are limited issue and may be withdrawn at short notice.

Opening your new E-ISA before your existing account matures

Once you know which product you’d like to apply for, follow these steps.

1. Sign in to your account. Link opens in a new window There’s a handy link in the ‘Made your decision?’ section.
2. Go to ‘View savings range’ (found at the bottom of the My Accounts page) and choose the account you want to open, and follow the onscreen instructions. When you reach the section ‘Would you like to transfer an existing ISA to this account?’, select ‘No’. This means you can open a new account with a zero balance.
3. Once you have your new 8 digit account number, send us a secure message by selecting the 'messages' tab and choose 'new message'.

Include the following details in the message:

• You’d like to transfer your existing account at maturity to the new account you have opened, on a zero balance.
• The account number of the ISA you are transferring from
• The account number of the ISA you are transferring to
• If you are transferring all or only some of your funds

Opening your new E-ISA once your existing account has matured

If your existing ISA has already matured, follow these steps.

1. Sign in to your account. Link opens in a new window There’s a handy link in the ‘Made your decision?’ section.
2. Go to ‘View savings range’ (found at the bottom of the My Accounts page) and choose the account you want to open, and follow the onscreen instructions. When you reach the section ‘Would you like to transfer an existing ISA to this account?’, select ‘Yes’. This means you can transfer your existing account to your new E-ISA, and your sort code and account number will stay the same.

Get all your ISAs together in one place with our simple ISA Transfer service. You can transfer ISAs from previous years into this one without affecting your allowance this tax year. If you are transferring an ISA from the current year, you must transfer the whole amount. Read more about our ISA Transfer Service Link opens in a new window