Before you start
This form will let you...
- Change the account you pay your Direct Debit from
- Change your Direct Debit payment date
Before you begin you'll need a few things
- Your personal loan sort code and account number (these are different to your current account)
- Personal details associated with the account (name, address, date of birth)
- Details of the changes you want to make
Just so you know
- We’re unable to change your payment date until after we’ve taken your first payment. Please wait until after this payment has been made to ask us to change it.
- It can take us up to 14 days to change your Direct Debit account details, and up to 10 days to change the payment date of the Direct Debit. If your next payment is scheduled within either period, your changes won't take effect until the following payment date.
- This form only applies to loans repaid by Direct Debit. If you repay using any other method, please get in touch
- You can't use this form to change your payment amount. If you want to discuss your repayments, please get in touch
- This form is only to be used by Personal Loans customers. If you have a Business Loan, please click here