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Can I cancel a pension transfer?

Yes, you can cancel a pension transfer as long as it’s within 30 days of the date you instructed the transfer.

We’ll check whether we can return the cash to your previous provider. If they can’t accept it, you’ll need to find another provider to transfer over to.

We’ll return whatever the transferred amount is worth, which could be more or less than the amount we received.

If you’d like to cancel a transfer, send us a secure message, call us or write to us at Virgin Money Investments and Pensions, PO Box 24204, Edinburgh EH3 1JP.