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I've closed my account. Why is a balance still showing?
When we close your account, you'll be withdrawing from all the funds you're invested in. That process can take up to five working days.
During this time, you might still see some money in your account, but because your account is closing, no new transactions will be possible.
Online Service will show that we’re closing the account for you. Once this is finished, your account status will be closed.