In October 2024, Virgin Money and Nationwide Building Society became part of the same group.
Virgin Money is currently a separate entity from Nationwide. To bring the two businesses together, we’re transferring the business of Virgin Money over to Nationwide. As long as the Court approves the transfer, we expect this to happen on 2 April 2026.
We’ll be working behind the scenes to make the transfer as smooth and seamless as possible. The transfer won’t change your day-to-day banking, and you can continue to manage your credit card account(s) in the same way as you do today. There are no changes to your 16-digit credit card number, your PIN, or any account features including any promotional rate(s) on your account. You can also carry on using the same sign-in details when you log into the Virgin Money Credit Card app.
There are no changes to your Terms as a result of the transfer, including your limit, minimum payment and interest rate. The only change is that your card provider will become Nationwide after the transfer date, not Virgin Money.
As we bring the two businesses together after the transfer, we may make some changes. If a change impacts you, we’ll give you plenty of notice and explain what it means to you.
If you think the proposed transfer will have an impact on you, you have the right to object. You can call, email or write to us, and we will forward your objection to the Court if it’s easier for you. Or you can object directly, either by going to the Court hearing in person or by sending a legal representative to speak for you. See the 'How to contact us?' section below on how to get in touch.
We’d be grateful if you (and anyone else with an interest in the transfer) could take a few minutes to read our questions and answers below. They include some important information to help you understand what the transfer means for you and how to object if you want to.
In October 2024, Virgin Money and Nationwide Building Society became part of the same group.
Virgin Money is currently a separate entity from Nationwide. To bring the two businesses together, we’re transferring the business of Virgin Money over to Nationwide. As long as the Court approves the transfer, we expect this to happen on 2 April 2026.
The transfer of Virgin Money’s business to Nationwide is the next step in combining the two businesses, working for the benefit of our customers and members to create a mutually owned, full-service organisation.
If you have recently applied or looking to apply for a new Virgin Money or Virgin Atlantic Credit Card, the Terms of your credit card won't change as a result of the transfer. It just means that wherever ‘Clydesdale Bank PLC trading as Virgin Money’ is mentioned, this will mean ‘Nationwide Building Society trading as Virgin Money’ after the transfer. If your credit card application is approved before the transfer, it will complete as an agreement made by Virgin Money as a trading name of Clydesdale Bank PLC. This will then become a credit card agreement with Virgin Money as a trading name of ‘Nationwide’.
If your credit card application is approved after the transfer date, it will complete as an agreement made with Virgin Money as a trading name of ‘Nationwide’.
We will be unable to complete balance transfers to Nationwide on or after 2 April 2026. If you are applying for a balance transfer, please do this before this date.
If you think the proposed transfer will have an impact on you, you have the right to object. You can call, email or write to us, and we will forward your objection to the Court if it’s easier for you. Or you can object directly, either by going to the Court hearing in person or by sending a legal representative to speak for you. See the 'How to contact us?' section below on how to get in touch.
We’d be grateful if you (and anyone else with an interest in the transfer) could take a few minutes to read our questions and answers below. They include some important information to help you understand what the transfer means for you and how to object if you want to.
Your credit card questions answered
Yes. Your card will keep working just like it does today. We will not be issuing you with a new card, unless your current card has reached its expiry date.
No. You can only transfer balances from Virgin Money Credit Cards (including Virgin Atlantic and Manchester United Credit Cards) to a Nationwide Credit Card (or vice versa) before the transfer, which we expect to happen on 2 April 2026. You won't be able to complete a balance transfer from Virgin Money to Nationwide (or vice versa) after this date. You can request a transfer from another UK bank or building society.
No. Just keep using your credit card like you do now. Your PIN will stay the same too.
If someone calls asking you to share or change your PIN, it’s a scam. Stop all contact and call us right away on the number on the back of your card. You can find our number at virginmoney.com/report-fraud
Yes. You can still use the app to manage your card, make payments and everything else you can do right now.
Yes. Just do this in the app. You’ll still have access to all your statements, just like you do today. If you need a copy of a statement, you’ll see them in the app.
No. There are no changes to your Terms as a result of the transfer, including your limit, minimum payment and interest rate. The only change is that your card provider will now be Nationwide, not Virgin Money.
If we do decide to make a change in the future, we’ll always give you plenty of notice, explain what it means and make it as straightforward as we can.
The Terms of your credit card won’t change, and we won’t send you any new paperwork. It just means that wherever ‘Clydesdale Bank PLC’ trading as ‘Virgin Money’ is mentioned, this will mean ‘Nationwide Building Society’ trading as ‘Virgin Money’ after the transfer, which we expect to happen on 2 April 2026. If this date changes, we’ll update our website at virginmoney.com/nationwide-transfer
If your credit card application is approved before the transfer, it will complete as an agreement made by ‘Virgin Money’ as a trading name of ‘Clydesdale Bank PLC’. This will then become a credit card agreement with ‘Virgin Money’ as a trading name of ‘Nationwide’ after the transfer date.
If your credit card application is approved after the transfer date, it will complete as an agreement made with ‘Virgin Money’ as a trading name of Nationwide.
Please note, if you have asked for a balance transfer to Nationwide as part of your application, we will be unable to complete the transfer on or after 2 April 2026.
No. The benefits you receive with your Virgin Money Credit Card remain unchanged and, for now, you will continue to earn Virgin Points and cashback as you do today.
No. If you have any payment arrangements with Virgin Money, keep the payments up as normal.
Staying safe and avoiding fraud
Fraudsters can take advantage of times of change and try and persuade people to transfer money or share personal or financial information.
Please be extra vigilant if you're contacted by phone, email or text from someone claiming to be from Virgin Money or Nationwide, asking you to take action.
If you're worried that you might have been targeted, call us straight away - ideally from another phone if possible. Report suspected fraud.
We'll do everything we can to help. You can keep up to date with the latest fraud and scams impacting customers - and learn how to stay safe - by visiting our fraud awareness section.
