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In October 2024, Virgin Money and Nationwide Building Society became part of the same group.

Virgin Money is currently a separate entity from Nationwide. To bring the two businesses together, we’re transferring the business of Virgin Money over to Nationwide. Following Court approval on 23 February 2026, Virgin Money’s business is expected to become part of Nationwide on 2 April 2026.

The transfer of Virgin Money’s business to Nationwide is the next step in combining the two businesses, working for the benefit of our customers and members to create a mutually owned, full-service organisation.

We’ll be working behind the scenes to make the transfer as smooth and seamless as possible. The transfer won’t change your day-to-day banking, and you can continue to manage your Virgin Money accounts in the same way as you do today. As we bring the two businesses together after the transfer, we may make some changes. If a change impacts you, we’ll give you plenty of notice and explain what this means to you.

We’d be grateful if you, and anyone else with an interest in the transfer, could take a few minutes to read our questions and answers below. They include some important information to help you understand what the transfer means for you.

In October 2024, Virgin Money and Nationwide Building Society became part of the same group.

Virgin Money is currently a separate entity from Nationwide. To bring the two businesses together, we’re transferring the business of Virgin Money over to Nationwide. Following Court approval on 23 February 2026, Virgin Money’s business is expected to become part of Nationwide on 2 April 2026.

The transfer of Virgin Money’s business to Nationwide is the next step in combining the two businesses, working for the benefit of our customers and members to create a mutually owned, full-service organisation.

We’ll be working behind the scenes to make the changeover as smooth and seamless as possible. We’re happy to explain any of the details or talk through any concerns. Just get in touch with your existing contacts in Virgin Money and Nationwide. As we bring the two businesses together, we may make some changes to our Terms, processes, IT systems and some of our arrangements with you. Of course, any other contract amendments would be discussed and agreed with you first.

We’d be grateful if you, and anyone else with an interest in the transfer, could take a few minutes to read our questions and answers below. They include some important information to help you understand what the transfer means for you.

Questions and answers

Select from one of the options below so we can take you to the right questions.

How to contact us?

If you have any questions about the transfer, you can contact our dedicated team:

By phone

0800 066 5008

From outside UK

+44 141 880 2050

Monday to Friday 8am to 6pm, Saturday 9am to 3pm


By email

nationwide-transfer@virginmoney.com

Information sent by email may not be secure, so we'd suggest you don't send any details of a personal or sensitive nature by email.


By post

Nationwide Transfer
The Team at Virgin Money
Sunderland
SR43 4JB


In branch

Find a branch near you

Key dates and documents relating to the transfer

You can view copies of the draft legal documents detailing the terms of the transfer (the scheme), a summary of that scheme and some key dates using the link below:

View key dates and documents

Staying safe and avoiding fraud

Fraudsters often take advantage of times of change to try and persuade people to transfer money or share personal or financial information.

Your sort code and account number aren't changing. Virgin Money or Nationwide will never ask you to move your money to another account or to change any Direct Debits or standing orders. We'll also never ask you for security details over the phone, by email or by text, so if someone does - please don't share this information with them.

Please be extra vigilant if you're contacted by phone, email or text from someone claiming to be from Virgin Money or Nationwide, asking you to take action.

If you're worried that you might have been targeted, call us straight away - ideally from another phone if possible. Report suspected fraud.

We'll do everything we can to help. You can keep up to date with the latest fraud and scams impacting customers - and learn how to stay safe - by visiting our fraud awareness section.