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I need support with my sight

To help make our on-screen text easier to read you can change its colour, font and size. Just follow these links:

For Microsoft Edge Link opens in a new window

For Mozilla Firefox Link opens in a new window

For Google Chrome Link opens in a new window

If the browser you're using isn't listed above, please check its Help section to find out how to make those changes. Some browsers will let you use your own text style instead of ours, together with other helpful accessibility options.

Braille, large font and audio

We can provide the following options for all info about our products:

  • Large print
  • Braille (Universal English Braille, contracted or uncontracted)
  • Audio CD

We're happy to explain any of our printed letters or anything within our Online Service, if you need us to. For more info, or to request a different format, just get in touch.

Using our site with the help of screen readers

There are apps and software you can download that will read out the content of our website, such as:

  • JAWS
  • NVDA
  • Voiceover

Help with reading a PDF

Sometimes, you'll find info on our website in a PDF format. You'll need Adobe Reader® on your computer to read that.

If you don't have that software, you can download it for free from Adobe's website Link opens in a new window. To read PDFs with a screen reader you can link to the Access Adobe website Link opens in a new window which offers useful tools and resources.


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