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What should I do if I change my mind after I submit my ISA or Investment Account application?

If you change your mind about your ISA or Investment Account, that's totally fine. If it's within 30 days of opening your account, it's easy to close it.

All you have to do is let us know. Send us a secure message by signing into Online Service, call us on 03455 28 88 52 or write to us at Virgin Money Investments and Pensions, PO Box 24204, Edinburgh, EH3 1JP.

We'll close your account and refund any account charges. You'll get back whatever your investments are worth, which could be more or less than you paid in.

If you change your mind more than 30 days after opening your account, you can close it by withdrawing the money or transferring it to another provider.


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