Banking Hubs
Banking Hubs are shared spaces where you can do your everyday banking in person.
Find a hub
How Banking Hubs work
Banking Hubs are owned by Cash Access UK and run in partnership with nine major banks.
Each hub offers two types of in-person support under one roof:
Everyday banking counter
Run by the Post Office, where you can do things like pay in or take out cash.
Community bankers
Representatives from different banks, including Virgin Money, are available on set days for more detailed support.
Virgin Money community bankers visit selected hubs. When we're there, we can help with things like managing payments, reporting fraud, updating your details or helping you get set up online.
Check where and when we’ll be at a Banking HubWhat services can I use?
Bring your debit card and PIN for everyday banking at any hub. You can:
You can:
- Pay in cash or cheques
- Take out cash
- Check your balance
Remember: This service is run by the Post Office. Limits apply to some transactions. Learn more about Post Office banking
Need to replace a card or PIN?
The Post Office can’t do this. Use our app or contact us directly.
Support from our community bankers
On certain days, our community bankers are at selected hubs to help with detailed or personal banking queries. No appointment needed.
Bring with you:
- A valid form of ID
- Your phone or tablet (some support may need secure access to your account)
What we can help you with:
- Using our app or online banking
- Payments, transfers and standing orders
- Lost, stolen or replacement cards
- Changing your PIN (if the hub has an ATM)
- Proof of ID or account details
- Setting up third-party access to your account
- Power of attorney or bereavement support
- Fraud concerns or reporting scams
- Help with money worries or debt
- Making a complaint
Planning a visit?
Find out more about when and where we're available, and how we can help on the day.
Personal banking supportBusiness banking supportBanking Hub locations
Below are all the locations where you can find a Virgin Money community banker, remember your regular banking is available every day
Address
171 Main Street
Alexandria
West Dunbartonshire
G83 0NX
Opening times
Monday to Friday 9:00am to 5:00pm
See a Virgin Money rep
Tuesdays 9:15am to 4:15pm
Address
Aytoun Hall
High street
Auchterarder
PH3 1BJ
Opening times
Monday to Friday 9:00am to 5:00pm
See a Virgin Money rep
Mondays 9:15am to 4:15pm
Address
68 South Street
Bo'ness
EH51 9HA
Opening times
Monday to Friday 9:00am to 5:00pm
See a Virgin Money rep
Fridays 10:00am to 4:45pm
Address
3/5 Clerk Street
Brechin
DD9 6AD
Opening times
Monday to Friday 9:00am to 5:00pm
See a Virgin Money rep
Fridays 9:15am to 4:45pm
Address
158 Main Street
Cambuslang
G72 7EL
Opening times
Monday to Friday 9:00am to 5:00pm
See a Virgin Money rep
Wednesdays 9:15am to 4:45pm
Address
3 Kirkton Street
Carluke
ML8 4AB
Opening times
Monday to Friday 9:00am to 5:00pm
See a Virgin Money rep
Fridays 9:15am to 4:45pm
Address
63 High Street
Carnoustie
DD7 6AD
Opening times
Monday to Friday 9:00am to 5:00pm
See a Virgin Money rep
Tuesdays 9:15am to 4:45pm
Address
121 Hallgate
Cottingham
HU16 4DA
Opening times
Monday to Friday 9:00am to 5:00pm
See a Virgin Money rep
Tuesdays 9:15am to 4:45pm
Address
92 High Street
Cowdenbeath
KY4 9NF
Opening times
Monday to Friday 9:00am to 5:00pm
See a Virgin Money rep
Mondays 9:15am to 4:45pm
Address
17 High Street
Crieff
PH7 3HU
Opening times
Monday to Friday 9:00am to 5:00pm
See a Virgin Money rep
Tuesdays 9:15am to 4:45pm
Address
Cumnock Library
1 Greenholm Road
Cumnock
KA18 1LH
Opening times
Monday 9:00am to 5:00pm
Tuesday and Wednesday 9:30am to 5:00pm
Thursday 11:00am to 5:00pm
Friday 9:30am to 4:00pm
See a Virgin Money rep
Mondays 9:15am to 4:45pm
Address
16 Belle Vue Crescent
Filey
YO14 9AD
Opening times
Monday to Friday 9:00am to 5:00pm
See a Virgin Money rep
Thursdays 9:30am to 4:00pm
Address
96 High Street
Forres
IV36 1NX
Opening times
Monday to Friday 9:00am to 5:00pm
See a Virgin Money rep
Fridays 9:15am to 4:45pm
Address
Kilwinning Library
St Winnings Lane
Kilwinning
KA13 6EP
Opening times
Monday to Friday 10:00am to 5:00pm
See a Virgin Money rep
Fridays 10:15am to 4:45pm
Address
Unit A The Moor Market
1 – 5 Low Moor Road
Moor Market
Kirkby in Ashfield
NG17 7BE
Opening times
Monday to Friday 9:00am to 5:00pm
See a Virgin Money rep
Tuesdays 1:00pm to 4:45pm
Address
8-9 Wellgate Centre
Ossett
WF5 8NS
Opening times
Monday to Friday 9:00am to 5:00pm
See a Virgin Money rep
Fridays 9:15am to 4:45pm
Address
15 - 17 Kirkgate
Otley
LS21 3HN
Opening times
Monday to Friday 9:00am to 5:00pm
See a Virgin Money rep
Fridays 9:15am to 4:45pm
Address
10 Yoden Way
Peterlee
SR8 1BP
Opening times
Monday to Friday 9:00am to 5:00pm
See a Virgin Money rep
Tuesdays 9:30am to 4:30pm
Address
5 Silver Street
Thorne
Doncaster
DN8 5DT
Opening times
Monday to Friday 9:00am to 5:00pm
See a Virgin Money rep
Tuesdays 9:15am to 4:45pm
Address
Tod College - learning centre and community hub
Burnley Road
Todmorden
OL14 7BX
Opening times
Monday to Friday 9:00am to 5:00pm
See a Virgin Money rep
Mondays 9:15am to 4:45pm
Address
11 Ayr St
Troon
South Ayrshire
KA10 6EB
Opening times
Monday to Friday 9:00am to 5:00pm
See a Virgin Money rep
Thursdays 9:15am to 4:45pm
Address
Montgomery Hall
Church Street
Wath upon Dearne
S63 7RD
Opening times
Monday to Friday 9:00am to 5:00pm
See a Virgin Money rep
Tuesdays 9:15am to 4:45pm
More coming soon
More venues are being rolled out by Cash Access UK, the organisation that owns the Banking Hubs. And remember, you can use any hub for everyday banking, even if we're not there. Read more on the Cash Access UK website Link opens in a new window.
Beware of "Amersham Banking Hub"
Be aware of a group calling themselves "Amersham Banking Hub." They're not connected to Virgin Money, Cash Access UK or any of our Banking Hubs.
This organisation is not approved by the Financial Conduct Authority (FCA) to provide or promote financial services in the UK. Keep your details safe and don't share them with anyone.
If you’re worried or they've contacted you, tell us straight away. We're here to support you.
What to do if someone has contacted you:
- Don't share any personal or banking information.
- Report it to us.
- Stay vigilant. Check your accounts for any suspicious activity.
Helpful Links:
Report suspected fraudHow to protect yourself from scams
How we're protecting you
Save time online
You can do lots of banking online. Anytime, anywhere. Choose an app or log in to get going.
Mobile banking app
Got a current or savings account? Deposit cheques, transfer cash, check your balance and more.
Credit Card app
Use your phone or tablet to pay bills, track spending or transfer a balance. Learn more here.
Internet banking
Manage your Virgin Money accounts all in one place. Another super secure way to bank online.
Got a question?
From savings to loans, we've got answers to most common questions online.
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