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Post Offices, Banking Hubs and multi-bank ATMs offer everyday banking essentials like deposits, withdrawals, and balance checks. But our apps offer a whole lot more. You can send money, make payments, or chat live with our team.

Need better access to cash in your area?

Has your local cash facility changed or closed recently? Do you struggle to get cash out or pay cash in? You, your local councillors, MP or community groups can request a cash assessment from LINK.

LINK run the UK’s main cash machine (ATM) network. They’ll carry out an assessment, on our behalf, to understand if you and your community have suitable access to cash. 

LINK will look at a few things in your community, like:

An assessment might not be needed if LINK recently reviewed the community or if a cash facility reopens.

Request a cash access assessment Link opens in a new window

What happens next?

Once LINK have done their assessment, they may say that the community needs new services or that it's already well served. If they recommend new services, Cash Access UK Link opens in a new window will deliver these on our behalf. Cash Access UK is a non-profit organisation funded by us alongside 8 other high street banks.

To see all assessments and their results, visit LINK Link opens in a new window and choose the location. You can also find out how to request a review of an assessment.

If you're not happy with a LINK cash access decision, head to LINK's complaints page Link opens in a new window. For other banking issues, go to our complaints page.

Boost your digital know-how

Ask us your burning questions about the digital world and we'll help you master the basics.

Everything from setting up or using mobile banking to staying safe online, and even video calling with the family. Book a time that works for you, whether you want to chat over the phone or pop in and see us.

Book a digital know-how session

An update on our Stores

Support and information for customers impacted by closures to some of our Stores.

More about our Store closures