Digital how-to guides
Using the Virgin Money Credit Card App
Interactive guides to help you manage your credit card in the app
Register for the credit card app
Set up the app securely so you can manage your credit card anytime.
View your statements
Easily access and review your spending and statements whenever you need them.
Set up and log in with biometrics
Log in quickly and safely using your fingerprint or face recognition.
Pay your balance
Make secure payments directly from your bank account in the app.
Report your card lost or stolen
Find out how to report your card instantly in the app to protect your account.
Order a new card in the app
Follow these simple steps to order a replacement card in just a few taps.
View your PIN securely in the app
Learn how to check your PIN safely whenever you need a quick reminder.
View your card details in the app
See your card number, expiry date and security code safely in the app.
Freeze or unfreeze your card
Keep your card secure by freezing it instantly and unfreeze it when you’re ready to use it again.