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Manage my cards

Learn how to:

  • Report your card lost or stolen
  • Request a replacement card if it's damaged
  • Temporarily freeze and unfreeze your card

Get the Virgin Money app

   

Simply click the 'Start' button to get going. Then continue to click through the prompts to walk you through the guide, step by step.

Manage personal details

Learn how to change your personal details and contact information.

Get the Virgin Money app

   

Simply click the 'Start' button to get going. Then continue to click through the prompts to walk you through the guide, step by step.

Set up alerts

Learn how to set up and manage alerts.

Get the Virgin Money app

   

Simply click the 'Start' button to get going. Then continue to click through the prompts to walk you through the guide, step by step.

Stay Safe

How to stay safe when using our digital services.

Get the Virgin Money app

   

Simply click the 'Start' button to get going. Then continue to click through the prompts to walk you through the guide, step by step.

Getting the right support

If you’re experiencing something that affects how you bank with us, we want to help. It could be long-term or permanent, like a physical disability. Or short-term, like losing your job. Whatever it is, let us know how we can support you.

Get the Virgin Money app

   

Simply click the 'Start' button to get going. Then continue to click through the prompts to walk you through the guide, step by step.