Your money will be with you quickly once your application has been approved. This will usually be within 2 hours or at the very latest by the end of the next day.

Not a problem. As long as you complete your application within 28 days of starting it, you can click or tap the ‘Save and Exit’ button as often as you need to. To get back to it whenever you like, go to our personal loans page and click or tap on 'Finish my application'.

You can change the account you pay your direct debit from, or your regular payment date using our online form.

Simply provide us with a few basic details to help us locate your account, then we’ll make the changes requested

It takes up to 14 days to change your Direct Debit account details, and up to 8 days to change the payment date of the Direct Debit. If your next payment is scheduled within either period, your changes won't take effect until the following payment date.

Change Direct Debit details

You can find out in minutes how much it will cost to pay off your Personal Loan early using our online form.

Simply provide us with a few basic details to help us locate your account, then we will send you a text message which contains your settlement figure.

The settlement figure is only valid for the day it was sent to you. If you plan to repay your loan tomorrow, you'll have to request some new figures then.

Request settlement figure

The easiest way to pay off your loan is to make a transfer from any bank account using your loan's sort code and account number. For other methods, please get in touch.

That’s totally up to you — we like to keep things flexible so you can pay extra when and if you want to. It’s important to remember, though, that anything that reduces the overall time of your loan will create a cost for early repayment. More about that later.

You have three early repayment options:

• Pay everything.
• Make one (or more) extra payments to reduce the overall amount you owe.
• Make one (or more) extra payments to reduce your monthly payments.

The easiest way to pay off your loan is to make a transfer from any bank account using your loan's sort code and account number. For other methods, please get in touch.

All three options mean we count up some of the interest we'll be losing (up to a maximum of 58 days' worth, starting from the day you tell us you want to pay more). Not sure how that works out for you? No problem — just give us a call on 0800 707 6471 and we'll talk you through your options and all the numbers involved.

If you need support with your application or you are unable to use the mobile app to apply, then we are here to help, please get in touch – Contact us