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How you can benefit

As a mutual, Nationwide is owned by and run for the benefit of its members – customers who bank, save or have a mortgage with Nationwide. You can find out more about what makes you a member here.

As part of Nationwide, this puts us in a stronger position to deliver the benefits of mutual ownership. With greater scale and a presence up and down the UK, we will increasingly be able to do even more to meet your financial needs – from business and personal banking to savings and mortgages. In a way that only a mutual can.

Banking – but fairer, more rewarding and for the good of society.

Some of the benefits Nationwide members enjoy

  1.  

    A Branch Promise

    Nationwide has promised to keep all Virgin Money branches open until at least the start of 2030. When you want to talk to someone face to face, we are here for you. Please continue to use Virgin Money branches for your Virgin Money accounts.

    To find your nearest Virgin Money branch and check our opening hours, visit virginmoney.com/branch-finder

    Nationwide has also promised to keep its branches open until at least the start of 2030

  2.  

    A way to have your say

    Nationwide’s members and their views are at the heart of the products and services it creates. Nationwide’s Member Voice is a way for members to have their say and make sure their voices are heard. Members take part in discussions, surveys and interviews to help shape Nationwide’s products and services. You’ll be able to ask to join Member Voice from 2 April 2026.

    Nationwide also holds an online Annual General Meeting (AGM), which gives Nationwide members a chance to have their say, including a vote on who should be on its Board. There are some conditions members need to meet to vote in Nationwide’s AGM. If you do so, you will be able to vote from 2027. You can find out more here

  3.  

    Member only products

    Nationwide sometimes brings out member exclusive offers. For example, in 2025, Nationwide members benefited from a market leading Member Exclusive Bond as well as a member exclusive current account switching offer. These benefits are subject to additional eligibility criteria beyond having a current account, savings or mortgage with us.

  4.  

    A share of Nationwide’s profits

    Nationwide launched its Fairer Share payment in 2023 to reward those members who chose Nationwide for their main everyday current account as well as having eligible savings or a mortgage with Nationwide. You can read the terms and conditions that applied in 2025 here

    Nationwide would like to make Fairer Share payments every year, but it depends on financial performance. The Nationwide Board decides on whether it can make a payment and the eligibility criteria.

With more support for our communities

Virgin Money becoming part of Nationwide gives us the opportunity to have an even greater impact in our communities.

Nationwide currently donates 1% of its pre-tax profits to charitable causes, £18.7 million in the 2024-25 financial year*.

Working with Centrepoint, Action for Children, Dementia UK and The Royal Marsden Cancer Charity, Nationwide is helping some of the most disadvantaged people in our communities.

Nationwide’s partnership with Dementia UK has enabled it to offer appointments with the charity’s specialist nurses in 200 Nationwide branches. These appointments are available to anyone facing the challenge of living with dementia or caring for someone with the illness. Virgin Money customers are welcome to come into a Nationwide branch to use the service.

To make an appointment with a Dementia UK Admiral nurse, visit Dementia UK Clinics | Nationwide.

*The £18.7 million included £17.0 million of charitable donations and £1.7 million relating to supporting activity and staff costs.

What makes you a member

You'll become a Nationwide member from 2 April 2026, subject to Court approval, if you have a Virgin Money:

If you are a business customer of Virgin Money, becoming a member depends on the kind of account you have when the transfer happens and your business entity type.

You’re likely to become a member if you’re a sole trader, partnership (not a limited liability partnership or a partnership with a body corporate as a partner), or unincorporated body such as a club or voluntary group, and:

If you have a Virgin Money buy-to-let mortgage and hold no other qualifying Virgin Money, Clydesdale Bank or Nationwide products, you will no longer be a member if, after the transfer, your buy-to-let mortgage(s) move(s) to The Mortgage Works, a different company in the Nationwide group, who specialise in this type of loan.

If you are already a member of Nationwide, this will not change.

You won’t become a Nationwide member if you only have a Virgin Money business current account or a personal loan, credit card, insurance, investment or pension.

Corporate entities, such as limited companies or limited liability partnerships won’t qualify for membership.

Products provided by Virgin Money subsidiaries such as Yorkshire Bank Home Loans Limited do not qualify for membership.

Yes. You won’t be eligible for membership if you are only:

  • Managing an account on someone else’s behalf, and the account is in their name. For example, under a power of attorney, third-party mandate, or court order.
  • A beneficiary of a trust or similar setup, and the account is in someone else’s name. For example, if an account is in a parent’s name, holding money for their child, only the parent becomes a member. If the account is in the child’s name, the child becomes a member.
  • A guarantor on a mortgage.
  • A bare trustee or a simple trustee acting on behalf of a corporate entity.

Related links

You can read Nationwide’s Memorandum and Rules to learn more about membership.