Existing credit card customers
Everything you need to manage your Virgin Money credit card
Need a helping hand?
Whether you're looking to make a payment or transfer a balance, our help centre has all the information you need.
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Make a change to your account
Need to order a new card, ask for a change to your credit limit or close your account? We’ve got a form for that, and it’s quicker than calling.
Visit our online formsSay hi to Redi
Need help? Get 24/7 support with your credit card from Redi, our digital host. Start a chat in the app for instant answers to your questions.
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Update your details using the mobile app
Whether you’ve recently moved home or changed your landline number, you can now update your details within the mobile app.
Update your detailsTake a deeper look at the app
Whether you're new to the app or you want a bit of a refresher, we cover everything you need to know about the app in our detailed help guides.
View our app guides