Before you start
This form will let you...
- Change the account you pay your Direct Debit from
- Change your Direct Debit payment date
Before you begin you'll need a few things
- Your personal loan account details
- Personal details associated with the account (name, address, date of birth)
- Details of the changes you want to make
Just so you know
- We will deal with your request immediately, however it takes up to 14 days to change your Direct Debit account details, and up to 8 days to change the payment date of the Direct Debit. If your next payment is scheduled within either period, your changes won't take effect until the following payment date.
- This form only applies to loans repaid by Direct Debit. If you repay using any other method please get in touch
- You can't use this form to change your payment amount. If you want to discuss your repayments, please get in touch