If you’re investing in a new ISA, or topping up an existing one, please note that your money must reach us by a certain time in order to count towards this year’s ISA allowance.
Electronic payments Link opens in a new window which could take up to 48 hours to process, must be made and credited to your account by no later than 10pm Sunday, 5 April. And in light of the current Coronavirus guidance from the government about observing social distancing, electronic payments may be your preferred payment option at this time.
Postal cheque deposits must be with us by Friday, 3 April and any cash/cheque deposits need to be made in Store by 2pm on Friday, 3 April. Please ensure you check the latest opening times Link opens in a new window with your local Store before you visit.
If your money does not reach us by these dates it will not count towards this year’s ISA allowance; it will count towards the new 2020/21 tax year instead.
Deposits for the new 2020/21 tax year will be accepted from Monday, 6 April.
Please read the following Summary Box before applying for this account
Account name: Double Take E-ISA Issue 14
Annual interest is paid on 11 March, and will be available the next working day. Monthly interest is paid on the last day of the month, and will be available the next working day.
Rates are variable. This means we may increase or decrease interest rates at any time. When we decrease interest rates we will give you at least 14 days' notice before the rate reduces. You can request full closure or transfer of your ISA without being charged even if you have already made two withdrawals that calendar year. Please refer to section 10 within the Savings terms and conditions.
|Double Take E-ISA Issue 14||£1,013.10|
This projection is provided for illustrative purposes only and does not take into account your individual circumstances. This is based on no withdrawals or further deposits being made and interest being added to the account. The projected balance is based on the annual interest rate.
We hope we can resolve any issues you may have in the first instance, but if you have a complaint, please let us know as soon as possible so that we can look into it for you. You can write the details of your complaint to the Customer Relations Team, Virgin Money, Gosforth, Newcastle Upon Tyne, NE3 4PL or email email@example.com
If we cannot resolve the complaint to your satisfaction you have the right to refer your complaint to the Financial Ombudsman Service, which provides independent adjudication of complaints. A copy of our Internal Complaint Procedures leaflet PDF opens in a new window (PDF, 164KB) is available on request.
If you are not happy with your choice of account within 14 days of depositing your ISA subscription, we will help you close your account and you will not lose your right to invest in another Cash ISA, Stocks and Shares ISA, Innovative Finance ISA or Lifetime ISA for that tax year. If you wish to take advantage of this 14-day rule, you must send your cancellation in writing to Savings Operations, Virgin Money, Jubilee House, NE3 4PL, when you close your account we will ensure that our reports to HM Revenue & Customs reflect the correct position. If you do cancel your account, the full amount of your investment, together with any interest earned will be returned to you.
It is not possible for a Power of Attorney account to be operated online. To apply as a Power of Attorney please download an application form PDF opens in a new window (PDF, 376KB) , complete and return to the address provided on the form. Your account will then be opened and operated by post via our Gosforth Office.
As we are covered by the Financial Services Compensation Scheme, savings with Virgin Money are covered up to £85,000 per person.View the FSCS guarantee
Before applying please make sure that you have read the Summary Box Link opens in a new window, ISA Key Facts Link opens in a new window, Terms and Conditions Link opens in a new window and FSCS Guide Link opens in a new window. Retain copies for future reference.
Enjoy exclusive membership to our Virgin Money Lounges. Help yourself to free tea and coffee, use our Wi-Fi and iPads and take some time for yourself or relax with friends.
We've brought our Lounges to London, Edinburgh, Glasgow, Norwich, Sheffield and Cardiff, with more on the way.Discover our lounges
We don't like to brag but it's good for you to know that other people have given us a thumbs up too. You don't just have to take our word for it. Here are a few awards we've won.
Best Cash ISA Provider (Moneyfacts Awards 2018 & 2019)
Best Multi-Channel Savings Provider (Savings Champion Awards 2019)
Best Direct Savings Account Provider (Your Money Awards 2019)
We're here to answer your savings questions. Chat online with one of our experts - or if it's out of hours, our handy Questions and Answers page is the place to go.View frequently asked questions
When you join the Virgin Money family, you get extra special deals across the wider Virgin Group. So you can save on everyday essentials, as well as bigger things - like days out, dream holidays and amazing adventures. Terms apply.Discover our discounts