Christmas and New Year opening hours 2024
If you are contacting us over the Christmas and New Year period
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Call us
Talk about your loan or application
From outside UK
Monday to Friday 8:00am to 6:00pm
Saturday 9:00am to 1:00pm
Talk to our financial care team
Monday to Friday 8:00am to 7:00pm
Talk about a bereavement
Monday to Friday 9:00am to 5:00pm
Call charges and information
03 numbers
Same as calls to 01 or 02 numbers and they are included in inclusive minutes and discount schemes in the same way.
084 numbers
Maximum of 7p per minute, plus your phone company's access charge.
087 numbers
Maximum of 13p per minute, plus your phone company's access charge.
0800 numbers
Free from UK landlines and personal mobile phones.
Calls may be recorded for training and quality purposes.
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