Questions and answers

View our most frequently asked questions about business savings accounts.

Here are some things you might find useful

Just go to and apply online.

Using the information you give in your online application, we'll verify your identity electronically and check your business details against our eligibility criteria.

We may get in touch to ask for additional documents if we need them.

You'll get an email to let you know we've received your application. If we need more information, we'll get in touch. We'll open your account as soon as we can.

Once your account is open and ready for your first deposit, we'll write to confirm your new account number and how to add money to your account.

Sole Traders

All sole traders need to give us one of these documents as proof of address:

  • Utility bill (dated within the last six months).
  • Most recent council tax bill (dated within last 12 months).
  • Original copy of a UK bank or building society statement (dated within the last three months).
  • Current lease from a landlord for rental of business premises.


All partners need to provide an original or certified copy of the latest partnership agreement.

  • Actuaries.
  • Accountants.
  • Bank/building society staff (make sure they include a bank/branch stamp).
  • Post Office employees (through the Post Office scheme).
  • FCA/PRA authorised intermediaries e.g. independent financial advisers.
  • Justices of the Peace; lawyers, barristers, solicitors or notaries public; legal secretaries.
  • Local councillors or MPs; members of the judiciary.
  • Senior civil servants; senior police officers (quoting collar number and station).
  • Doctors/GPs.

When they certify the documents, please make sure they include:

  • Confirmation statement that the certifier has seen the original document.
  • Certifier's name and signature.
  • Date of certification.
  • Certifier's business address or a company stamp.
  • Certifier's occupation, address and phone number.

We may get in touch to ask for additional documents at any time if we need them.

Please post all documents to: Business Savings, Virgin Money, Jubilee House, Gosforth, Newcastle upon Tyne NE3 4PL

This is so they can view and manage the account securely online. This includes checking the balance and interest rate, and making withdrawals.

If you already have an online Customer ID for a personal savings account with Virgin Money, you'll need a new ID for your new business account.

Depending on your business type, you can nominate a second account signatory when you apply, and they'll also need a separate Customer ID to be able to view and manage the account online.

Just go to and fill in your business details.

Get in touch

0345 606 7687

We're here from 8am - 6pm Monday to Friday, 8am - 2pm Saturday, 10am - 1pm Sunday

Calls to 03 numbers are the same as calls to 01 or 02 numbers and they are included in inclusive minutes and discounts schemes in the same way.

Calls may be monitored and recorded.

Existing customers

Check interest rates on withdrawn products and download useful information about your account.