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Quick fraud tips

Set up transaction alerts

Spot fraudulent transactions by using instant payment alerts.

Turn on security features

Use biometrics and two-factor authentication for extra safety.

Be suspicious of phone calls

Hang up if someone tells you to move money from your account.

Pay by debit or credit card

Get more protection paying by card than by bank transfer.

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Learn more about fraud and scams

Report business fraud

Phone us immediately, if you’re worried about a payment or think you’ve been scammed.

Monday to Friday 8am to 7pm
Saturday 9am to 5pm

0800 012 1353

Outside the UK

+44 113 234 4879

All other times

0800 121 7365

Outside the UK

+44 141 221 7300


Or phone 159

159 is the free, secure Stop Scams UK hotline. It's voice automated, so just say “Virgin Money” to be put through to us. Find out more on the Stop Scams UK website. Link opens in a new window

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Get help from Take Five

Take Five to Stop Fraud is a campaign led by UK Finance. See how it can help you and your business stay safe from fraud.

takefive-stopfraud.org.uk/protect-your-business Link opens in a new window

More fraud help