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Music fans: get ready for the highlight of your summer as we’re proud to present Up at The O2 with the Virgin Money Emerging Stars. This unique experience includes an exhilarating climb over The O2’s iconic roof while enjoying the breathtaking views of London and an acoustic performance from one of our incredibly talented Emerging Stars - this unforgettable evening is not to be missed. Terms apply.

When is Up at The O2 with the Emerging Stars?

Our talented Emerging Stars DYLAN Link opens in a new window, Aaron Taylor Link opens in a new window and Mosa Wild Link opens in a new window will be playing acoustic sets on the roof of The O2 on the following dates:

  • Tuesday 24th August: DYLAN
  • Wednesday 25th August: Aaron Taylor
  • Thursday 26th August: Mosa Wild
The O2 rooftop climbing experience.
Walkway to the top
Two men on The O2 rooftop climbing experience.
The perfect selfie backdrop

How do I get tickets?

Up at The O2 with the Virgin Money Emerging Stars is an amazing experience we are making available for our Virgin Money mobile banking app customers. For your chance to experience this red-hot reward, head to the Exclusive Rewards section of your Virgin Money mobile banking app on 26th July at 9am to buy your tickets.

You’ll need to move fast: due to the intimacy and uniqueness of the experience there are a limited number of tickets available. But not to worry, we’ll be giving 10% discount on future Up at The O2 climbs to every customer who missed out on purchasing a ticket – you’ll find this in the Exclusive Rewards section of the app, too.

Your personal information

We will always treat your personal information with respect. You can find out more about how we use your personal information at virginmoney.com/security Link opens in a new window.

The Terms for the ‘Virgin Money Emerging Stars Up at the O2’ events and the ‘10% Discount for the Up at The O2 Climb Experience’

Who can take part?

  • You need to be 18 or older and a resident in the UK.
  • You need to be a Virgin Money Mobile Banking app user.
  • Sorry, Clydesdale Bank PLC employees and contractors can’t purchase tickets. Anyone who has been involved in running this promotion can’t either.

Users of any other Virgin Money mobile apps, including the Virgin Money Credit Card app, aren’t eligible to purchase tickets or use the 10% discount unfortunately.

‘Up at the O2 with the Virgin Money Emerging Stars’ Event Terms and Conditions

  1. What is the event?
    • An intimate gig with a Virgin Money Emerging Star on top of The O2 (known as Up at The O2) in London. Each event includes:
      • One ‘Up at The O2’ climb, taking you to the top of The O2.
      • A 30 minute acoustic set by one of the Virgin Money Emerging Stars.
    • You will have to pay your own travel costs.
    • There are three events. Each event starts at 7:45am.
    • 15 tickets will be available to purchase for Dylan, 15 for Aaron Taylor and 14 tickets for Mosa Wild.
    • The dates of the three shows, and the artist performing at each event, are:
      • 24 August - DYLAN
      • 25 August - Aaron Taylor
      • 26 August - Mosa Wild
    • ‘Up at The O2’ also have their own terms and conditions, which apply to your climb and which you can view here: https://www.theo2.co.uk/faqs/up-at-the-o2-faqs Link opens in a new window.
  2. When can you purchase tickets?
    • Tickets will go on sale for Virgin Money customers at 9:00am on Monday 26 July 2021 (“Sale Opening Time”).
    • Tickets will come off sale for Virgin Money customers at 8.59am on Monday 9 August 2021 when any remaining tickets go on general sale to the public (“Sale Closing Time”).
    • Tickets are subject to availability, on a first come first served basis.
  3. How do you purchase tickets?
    • Go to the ‘Exclusive Rewards’ section of the Virgin Money Mobile Banking app.
    • From the app, you will be directed to an “Up at The O2 with the Virgin Money Emerging Stars” event page where you can proceed through the ticketing purchase process between the Sale Opening Time and Sale Closing Time.
    • The maximum number of tickets you can purchase for each event is four per event, per transaction.
  4. How much tickets cost?
    • Each ticket costs £50.
    • Tickets are non-refundable and non-transferable, and specific to the event that you’ve booked.
    • Tickets are subject to the Up at The O2 terms and conditions.
  5. How will you receive your ticket?
    • You will receive your ticket via email from Up at The O2. When you buy your tickets, you’ll be asked to provide an email address for them to be sent to. The ticket will confirm the date and time of the event.
    • Your ticket will be valid either in hard (paper) copy or in digital form on your device.
  6. What else do you need to know?
    • Only English law applies to this reward offer.
    • We hope the event will go ahead as planned but, if it’s cancelled by Virgin Money or Up at The O2, you will be provided witha full refund from Up at The O2. But we won’t cover any of your other costs (like paying for any hotel rooms you’ve booked).
    • As far as the law will allow, we, our agents or suppliers will not be responsible or liable to anyone or accept any liability for any loss, damage, personal injury or death occurring as a result of the promotion or taking up any of the offers. Statutory rights are not affected.

‘Up at the O2’ 10% Discount Offer Terms and Conditions

  1. What is the 10% discount for?
    • The 10% discount is for the ‘Up at The O2’ climb experience (not including tickets for the Virgin Money Emerging Stars events).
    • Available to all Virgin Money Banking app users.
  2. How do you access the 10% discount?
    • Go to the Exclusive Rewards section in the app.
    • The maximum number of tickets you can use the 10% discount for is six.
  3. How does the 10% discount work?
    • You can find the 10% discount code in the ‘Exclusive Rewards’ section of the Virgin Money Mobile Banking app.
    • You’ll then be taken to the Up at The O2 website, where you can select your experience date and number of tickets and you will then be asked to submit an ‘offer code’.
    • The discount code is valid until 30 September 2021.
      You need to attend your Up at The O2 climb before the 31 December 2021. Tickets will expire after this date.
    • The discount can be used for any daytime, sunset, or twilight climbs, as well as on any upgrades or other ticket types.
    • Standard Up at The O2 age restrictions apply (age 8 or older).
  4. What else do you need to know?

Who are we?

  • We like to call ourselves Virgin Money but our official name is Clydesdale Bank PLC.
  • We’re registered in Scotland at 30 St Vincent Place, Glasgow, G1 2HL.
  • Our company number is SC001111.
  • Virgin Money is the promoter of the Virgin Money Emerging Stars event, and is operating the event in collaboration with AEG Europe, operator of Up at The O2. For more information visit: https://www.theo2.co.uk/up-at-the-o2/climb Link opens in a new window.

Not got the app?

Download our app Link opens in a new window today to get access to all our red-hot rewards. We can’t wait to see you at the top.

Read about our Emerging Stars

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