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Details of any customer service difficulties can be emailed to Email opens in a new window 

Alternatively, visit our customer contacts page for more contact information.

Investor relations contacts

Our Investor Relations contacts are unable to deal with individual customer issues directly. Please refer to the main contact us section for the relevant contact point, or e-mail details of any customer service difficulties to  Email opens in a new window

Our Investor Relations team can be emailed at Email opens in a new window or called on the following numbers:

Equity Investors and Analysts
Adam Key - Investor Relations Director
Tel: 020 7111 1311

Debt Investors
Lesley-Anne Rawcliffe - Investor Relations Manager
Tel: 0191 279 4199

Treasury Front Office
Tel: +44 (0)191 279 4073

Treasury Back Office
Tel: +44 (0)191 279 6212