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Details of any customer service difficulties can be emailed to

Alternatively, visit our customer contacts page for more contact information.

Investor relations contacts

Our Investor Relations contacts are unable to deal with individual customer issues directly. Please refer to the main contact us section for the relevant contact point, or e-mail details of any customer service difficulties to

Our Debt Investor Relations team can be emailed at or called on the following number:

Debt Investors
Lesley-Anne Johnson - Head of Debt Investor Relations
Tel: 0191 279 4199

Treasury contacts

Treasury Front Office
Tel: +44 (0)191 279 4073

Treasury Back Office
Tel: +44 (0)191 279 6212