Service Status

Last updated: 29th July 2025 08:20am
Here’s an overview of the credit card services we offer and how they’re running at the moment. We’ll keep you updated here if we have any work planned on our services.

Mobile App

We're performing maintenance for customers who can view their Current Accounts and Virgin RED in our Credit Card App at present.

Connectivity to these features will be unavailable during this period. We will update customers in the coming days as the maintenance completes

(Click on one of the options below to expand the drop down)

Mobile App

Live Chat

Online forms

Contact Centre

Payments

Applications

Card delivery

Balance transfers and money transfers

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Service Status

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