Contact us

To apply
Apply online or call us on 0800 056 5576
Lines open 8am - 9pm Monday to Friday,
9am - 9pm Saturday and 9am - 7pm Sunday.

You can also use the number above between 9am - 5pm Monday to Friday if you have any questions about your application or wish to track it.

To activate your card
Call us on 0800 854 767
Lines open 7am - 10pm Monday to Friday,
8am - 9pm Saturday, and 9am - 9pm Sunday.

For Virgin Atlantic Flying Club
Call 0344 41 22 414
Lines open 24/7.
Calls to this number from UK landlines are typically charged up to 9p per minute; calls from mobiles typically cost between 8p and 40p per minute. Calls from landlines and mobiles are included in free call packages.

Or visit

Customer services
Call 0800 056 7686

Lines open 24/7.

Calls may be monitored and/or recorded for quality and training purposes and for compliance with regulations. Standard network charges will apply.

The Virgin Atlantic Credit Card accounts are issued by MBNA Limited.

Promotional rates will no longer apply from the beginning of any statement period during which you have breached your terms and conditions, for example if you haven't paid on time or have gone over your credit limit. You cannot transfer balances between MBNA accounts.

The Virgin Atlantic Credit Cards are issued by MBNA Limited. Registered Office: Stansfield House, Chester Business Park, Chester CH4 9QQ. Registered in England and Wales under company number 02783251. Authorised and regulated by the Financial Conduct Authority. MBNA Limited is also authorised by the Financial Conduct Authority under the Payment Services Regulations 2009, Register Number: 204487 for the provision of payment services. American Express® is a registered trademark of the American Express company. MBNA Limited issue the MBNA American Express® Credit Card pursuant to a licence from American Express. Credit is available, subject to status, only to UK residents aged 18 or over.

Calls, online and/or Smartphone sessions (e.g. completing an application) may be monitored and/or recorded for quality evaluation, training purposes and to ensure compliance with laws and regulations.

Virgin Atlantic Airways Limited is an introducer appointed representative of Virgin Money Personal Financial Service Limited, Registered Office: Jubilee House, Gosforth, Newcastle upon Tyne NE3 4PL. Registered in England number 3072766. Virgin Atlantic Airways Ltd trading as Virgin Atlantic is acting as a credit intermediary. Virgin Atlantic Airways Limited is authorised and regulated by the Financial Conduct Authority. Registered Office: Company Secretariat, The Office, Manor Royal, Crawley, West Sussex RH10 9NU. Registered in England number 1600117. Interim permission number 514105. In the UK, Virgin Atlantic only offer credit cards provided by MBNA Limited.