Contact us

To apply
Apply online or call us on 0800 056 5576
Lines open 8am - 9pm Monday to Friday,
9am - 9pm Saturday and 9am - 7pm Sunday.

You can also use the number above between 9am - 5pm Monday to Friday if you have any questions about your application or wish to track it.

To activate your card
Call us on 0800 854 767
Lines open 7am - 10pm Monday to Friday,
8am - 9pm Saturday, and 9am - 9pm Sunday.

For Virgin Atlantic Flying Club
Call 0344 41 22 414
Lines open 24/7.

Or visit

Customer services
Call 0800 056 7686

Lines open 24/7.

Calls may be monitored and/or recorded for quality and training purposes and for compliance with regulations. Standard network charges will apply.