In this section

Contact us

New customersPhone numberInformation & opening hours
Apply for a card0800 056 5576Lines open 8am - 9pm Monday to Friday, 9am - 9pm Saturday and 9am - 7pm Sunday
Track your application0800 056 5576Lines open 9am - 5pm Monday to Friday
Activate your card0800 854 767Lines open 7am - 10pm Monday to Friday, 8am - 9pm Saturday, and 9am - 9pm Sunday
Virgin Atlantic Flying Club0344 41 22 414Lines open 24 hours a day, 7 days a week. Or visit virginatlantic.com link opens in a new window 
Existing customersPhone numberInformation & opening hours
Customer services0800 056 7686Lines open 24 hours a day, 7 days a week

Call charges and information

NumberCost
03 numbersSame as calls to 01 or 02 numbers and they are included in inclusive minutes and discount schemes in the same way.
084 numbersMaximum of 7p per minute, plus your phone company's access charge.
087 numbersMaximum of 13p per minute, plus your phone company's access charge.
0800 numbersFree from UK landlines and personal mobile phones.

Calls may be recorded for training and quality purposes.

Representative example

  • Purchase rate
    17.9% p.a.
    (variable) on card purchases
  • Equivalent to
    17.9%APR
    representative (variable)
  • Based on a credit limit of
    £1,200
Credit limits will vary based on your individual circumstances

Apply (White account)
 

Representative example

  • Purchase rate:
    18.9% p.a.
    (variable) on card purchases
  • Equivalent to:
    52.0%APR
    representative (variable)
  • Based on a credit limit of:
    £1,200
  • Annual fee of
    £140
    is payable
Credit limits will vary based on your individual circumstances

Apply (Black account)
 

Promotional offers will no longer apply from the beginning of any statement period during which you have breached your terms and conditions, for example if you haven’t paid on time or have gone over your credit limit. You cannot transfer balances between MBNA accounts.

The Virgin Atlantic Credit Cards are issued by MBNA Limited. Registered Office: Stansfield House, Chester Business Park, Chester CH4 9QQ. Registered in England and Wales under company number 02783251. Authorised and regulated by the Financial Conduct Authority. MBNA Limited is also authorised by the Financial Conduct Authority under the Payment Services Regulations 2009, Register Number: 204487 for the provision of payment services. American Express® is a registered trademark of the American Express company. MBNA Limited issue the MBNA American Express® Credit Card pursuant to a licence from American Express. Credit is available, subject to status, only to UK residents aged 18 or over.

Calls and online sessions (e.g. completing an application) may be monitored and/or recorded for quality evaluation, training purposes and to ensure compliance with laws and regulations.

Virgin Money plc is a credit broker/intermediary for Virgin Atlantic Credit Cards issued by MBNA Limited. Virgin Money plc is registered in England and Wales (Company No. 6952311). Registered office: Jubilee House, Gosforth, Newcastle upon Tyne NE3 4PL. Virgin Money plc is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Virgin Atlantic Airways Limited trading as Virgin Atlantic is a credit broker/intermediary. Virgin Atlantic Airways Limited is authorised and regulated by the Financial Conduct Authority. Registered Office: Company Secretariat, The Office, Manor Royal, Crawley, West Sussex RH10 9NU. Registered in England and Wales under company number 1600117. Interim permission number 514105. In the UK, Virgin Atlantic only offer credit cards provided by MBNA Limited.

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