Can I claim cash on my travel insurance?
If you're travelling to Greece, it's been recommended you take more cash than usual in case cash machines and banks can't be used to withdraw money during your trip. Following this, we have trebled current cash limits on our customers' travel policies, for a defined period, for those going to Greece and those already in Greece. (Please refer to your Policy Document for the original cash limit for the travel insurance you took out with us.)
Plus, if you need to pay for accommodation (room only) in cash, this will be covered too.
Please take care and follow your usual precautions to safeguard against theft while you're abroad, especially as you may be carrying more cash than usual.
We’ll review the situation as it evolves (and in any event by 31 July 2015).
What if I’m worried about carrying more cash?
Usually you're advised not to carry large amounts of cash when you're travelling. But at the moment the advice about Greece is the opposite. Here are a few tips to help keep your cash safe:
- Stash your cash in a few separate places on you. Store some in your wallet or purse, a bit more perhaps in a zipped inside pocket in your bag, some on a money belt, maybe even slipped inside your camera case. Then if the worst happens, it's unlikely all your cash would be gone.
- Take extra care when you arrive in Greece - at the airport and when travelling to your accommodation. This will be when you have the most cash on you.
- Use a safety deposit box in your accommodation. If that's not available, hide some money out of sight in a few different places in your locked room(s).
- Immediately report if you do lose or suspect theft of any cash to the police (within 24 hours). Ask for a full written police report. If that's not possible, report it to another authority like the hotel management and get them to document it for you.
- When you're out and about, try not to take lots of cash with you - just enough for that morning's or day's activities.
- Budget your money to allow for emergency funds if the worst happens and you either can't withdraw cash or some of your funds go missing.
If unfortunately you do need to make a claim for loss of cash, it will be subject to the terms and conditions of your policy. Please make sure you familiarise yourself with what these are before you travel.