Contact us
If you have any questions, call 0844 888 3900*
Our lines are open 8am - 10pm Monday - Friday,
8am - 7pm weekends and bank holidays.
If you need to make an emergency claim, call +44 (0) 207 748 0654
24 hours a day, 7 days a week.
If you need to make a claim or speak to us about an existing claim,
call 0844 888 3902*
Lines are open 8.30am - 5.30pm Monday - Friday.
If you need to amend your policy, call 0844 888 3901*
Lines are open 8am - 10pm Monday - Friday,
8am - 7pm weekends.
If you need the travel advice line, call 0207 748 0653
24 hours a day, 7 days a week.
If you took out Virgin Travel Insurance before 3rd August 2009 please call 0870 024 0224*
Calls may be recorded.
*Max call charge from a BT landline is 5p per minute to 0844 numbers and 7.91p per minute to 0870 numbers. Calls from other networks may vary.
