Contact us
New enquiries
call 0844 888 3900*
Our lines are open 8am - 10pm Monday - Friday, 8am - 7pm weekends and bank holidays.
Existing policy holders
If you need to make a claim or speak to us about an existing claim
call 0844 888 3902*
Lines are open 8.30am - 5.30pm Monday - Friday.
If your policy started before 3rd August 2009
please call 0870 024 0224*
Make an emergency claim
call +44 (0) 207 748 8908.
For policies taken out between 3rd August 2009 and 31st May 2010
please call +44 (0) 207 748 0654.
24 hours a day, 7 days a week.
If you need to amend your policy
call 0844 888 3901*
Lines are open 8am - 10pm Monday - Friday, 8am - 7pm weekends.
If you need the travel advice line
call 0207 748 8908
24 hours a day, 7 days a week.
Calls will be recorded. *Max call charge from a BT landline is 5p per minute to 0844 numbers and 7.91p per minute to 0870 numbers. Calls from other networks may vary.
