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Take a look inside our prestigious trophy cabinet

See our latest product and customer experience awards

At Virgin Money, we are on a quest to make banking better. We never stop looking at our products and the experience we offer – and making improvements to both. We know how small changes can make a big difference to our customers.

We hope this helps set us apart as a bank, so we are very proud when we are recognised as industry leaders by renowned reward bodies and prestigious financial services websites – as well as our customers.

Here, you can view our latest award collection, including those won this year and last, and click the links to find out more about the products and services for which we won them.



1. Customer experience awards

Winner - UK Financial Services Experience Awards 2015
Winner - UK Customer Experience Awards 2015
Winner - The Institute of Customer Service UK Customer Satisfaction Awards 2016
Winner - UK Employee Experience Awards 2016

These awards were won for our customer Lounges, where customers can relax with friends and family over complimentary refreshments. There are seven across the country and membership is free.

Interested in our Lounges?

Find out more about our Lounges 

This award was won for Virgin Money Giving Link opens in a new window, our not-for-profit fundraising website, and Make £5 Grow Link opens in a new window, our enterprise programme that gives primary school children the opportunity to start a business using a £5 loan.

Winner 2015 - The International CSR Excellence Awards

2. Product awards

Mortgages

Your Money Direct 2015 - Best online mortgage provider
Your Mortgage 2015-2016 - Best remortgage lender
Moneyfacts Award 2016 - Best Service from a Mortgage Provider
Moneyfacts Award 2016 - Best Buy-to-Let Mortgage Provider
Moneyfacts Award 2015 - Best Online Mortgage Provider
Moneyfacts Award 2015 - Best Service from a Mortgage Provider

Interested in a mortgage?

See what mortgages we offer 

Your home may be repossessed if you do not keep up repayments on your mortgage.

ISAs

Your Money Direct 2016 - Best direct stocks & shares ISA provider
Your Money Direct 2015 - Best online cash ISA provider

Interested in an ISA?

See what stocks and shares ISAs we offer 

Remember, the value of your investments can go down as well as up and you may get back less than you invest.

To say thank you for being a Virgin Money customer, we will give you £50 cashback when you take out a Virgin Money Stocks and Shares ISA online. Terms apply.

Travel Insurance

Your Money Direct 2016 - Best direct travel insurance provider

Interested in travel insurance?

See what travel insurance packages we offer 

To say thank you for being a Virgin Money customer, we will give you £25 cashback when you directly purchase Virgin Money Annual Multi-Trip Travel Insurance. Terms apply.

 

Links to external websites are for information only. Virgin Money receives no income from them and accepts no responsibility for the website content. The information in this article is correct as at 31 October 2016.