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Financial support

Mortgages
If you are worried about your finances or are having payment difficulties, there are still a number of ways that we can try to help you.
Cards
If you are worried about your finances or are having payment difficulties, you can speak to someone by calling us on 0800 028 6692. We can discuss your account and explain what options are available to you. We’re here 8am to 8pm Monday to Friday and 8am to 1pm on Saturday.
Loans
If you are worried about your finances or are having payment difficulties, you can speak to someone by calling us on 0800 141 2261. We're here from 8am - 9pm Monday to Friday and 9am - 5pm Saturday.
Overdrafts
You can request an arranged overdraft if you don't currently have one. If you are worried about your finances or are having payment difficulties, you can speak to someone by calling us on 0800 141 2261. We're here from 8am - 9pm Monday to Friday and 9am - 5pm Saturday.
Travel
If you're due to travel but your travel company has gone out of business, our helpful guide explains what you can do.

Our Stores

Our Stores remain open. If we haven’t seen you for a while, things will look a little different. We've made some changes to keep both you and our team safe.

Banking from home

Frequently asked questions

Additional help and support