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What our customers say

We always love to hear what our customers say about Virgin Money Lounges. Here’s just a taster of the feedback we receive:

I can move my money elsewhere and get better rates but the Lounge has created a personal relationship with the people handling my money. The Lounge is worth more than better rates.

Edinburgh
Lounge Customer

Thanks to the management and staff for their expert organisation in operating the Virgin Money Lounge. The Lounge is a model of efficiency, friendliness and smart appearance. Physical comfort and refreshment offered by this example of commercial altruism could be copied by other organisations to their advantage.

Edinburgh  
Lounge Customer

The Lounge is a lovely amenity, we really appreciate the fact that something is being given back to investors in this way. You are doing everything right. I am very impressed and have already recommended Virgin Money to family and friends.

Norwich
Lounge Customer

All I can say is the service is 100% and I will highly recommend the bank to my friends.

Norwich 
Lounge Customer

After visiting the Lounge I am definitely opening a Virgin Money account.

Norwich 
Lounge Customer

I have moved my savings A/C to Virgin as a result of using Virgin Lounge. I will be renewing my savings bond with Virgin on expiry.

Edinburgh
Lounge Customer

Wonderful experience, lovely staff! Difficult to make it much better!

London
Lounge Customer

The Lounge has all the ingredients for success - charming staff and wonderful facilities, I Look forward to many more happy visits.

London
Lounge Customer

Thanks for the membership to the Virgin Lounge. Very impressive in there. I will definitely meet clients there and point them your way.

Manchester
Lounge Customer

Brilliant! It’s about time someone realised that banks should be customer focused and lead.

Manchester
Lounge Customer

The Manchester Virgin Money Lounge is always warm and welcoming in a sometimes cold, wet and impersonal city.

Manchester
Lounge Customer