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Terms & conditions

Switch offer 6 - 20,000 Virgin points - Offer ended on 30/09/2022

Virgin Red Switching Offer

Who can take up this offer?

  • New Virgin Money M Plus Account and Club M Account customers who:
    • have a Virgin Red account;
    • are 18+;
    • are resident in the UK;
    • don’t already have an M, M Plus or Club M current account, and haven’t closed one recently (since 30 April 2022); and
    • haven’t previously taken up an incentive for switching a current account to Virgin Money since 1 November 2020.

How do you take up this offer?

  • Apply online for our M Plus or Club M Account from the Virgin Red app or website.
    • You’ll see this offer listed in the “Earn Points” section of the Virgin Red app and website. Just click on “Get Points” when you want to go ahead. This will link you to the application page on the Virgin Money website. It’s important that you follow these steps to make sure you get the right application process for this offer. If you don’t, you might not get your points... and we don’t want that!
    • You won’t be able to take up this offer if we need to decline your application. This could happen for example, if you aren’t eligible due to your financial circumstances. This includes where we offer you the M Account instead of the M Plus or Club M Account.
  • Once your new current account is open, you must complete the following steps within 45 days of your account opening date.
    1. Fully switch your existing current account to us using the 'Current Account Switch Service', with at least two direct debits.
      • A full switch means that all your regular outgoing payments from your existing current account will be transferred to your new current account and your existing account will be closed on the date you select to switch. Note, this doesn't include any recurring payments set up on your old debit card, such as film and music streaming subscriptions.
      • As part of the switch any direct debits will be transferred to your new account for you. If you don’t have two direct debits you can set these up as soon as your account is open.
      • If you are switching from a joint account, you’ll need to make sure both account holders agree to a full switch.
      • You can find out more about the 'Current Account Switch Service' process here.
    2. Download and login to the Virgin Money Mobile Banking app. You can do this as soon as your account is open.
    3. Both our M Plus and Club M Accounts come with a linked savings account. You must pay at least £1,000 into your linked M Plus Saver or Club M Saver, and keep this in your account until we send you your Virgin Red promo code.

What is the offer?

  • If you meet the offer conditions, we’ll give you a Virgin Red promo code. You can redeem this code with our friends at Virgin Red to get 20,000 Virgin Points.
  • We’ll send you an e-mail with your promo code within 14 days of you meeting the offer conditions. We’ll send your code to the e-mail you gave during your account application. The e-mail will provide instructions on how to redeem the code within the Virgin Red app or website.
  • Your Virgin Red promo code can be used until 30 April 2023. Make sure to redeem your code before then. 
  • After you’ve redeemed your Virgin Red promo code, the points are added to your Virgin Red account. There is no specific expiry date for using the points. You’ll be free to use them in line with Virgin Red’s programme terms. You can find the terms here at Virgin Red's Terms page
  • We thought we should highlight a few key things from Virgin Red’s terms:
    1. the points don’t have a cash value and they can’t be swapped for cash;
    2. the available offers can change from time to time; and
    3. the points cost for each offer can change too.
  • Although we’ll be working closely with our friends at Virgin Red on this promotion, we aren't responsible for their terms, their marketing, or any of the offers available through their app. Just contact Virgin Red or the relevant offer provider if you have any questions about these topics.  

When can you take up the offer?

  • The offer will be available on an ongoing basis until we withdraw it. We can withdraw the offer without giving you any advance notice, but we’ll try to give some notice if we can.
  • You don’t need to worry if we withdraw the offer when you’re part way through meeting the offer conditions. As long as you’d submitted your account application before we withdraw the offer, you can still qualify. You’ll just need to continue to meet the rest of the conditions.

What else do you need to know?

  • You can only benefit from this offer once. If you are a joint account holder, you can only take part once between you and your joint account holder.
  • Applications for the M Plus Account and Club M Account are subject to status and eligibility criteria.
  • We’ll use your personal information to help us run the offer.
  • English law applies to the offer.
  • If something goes wrong, we’ll try to fix it. If we can’t because it’s something we can’t control, or it’s not our fault, then we may have to change the offer. This includes suspending the offer or ending it early. We can make such changes without giving you notice. However, we’ll try our best to avoid making changes. And we’ll try to minimise any disappointment to you when we make changes.

Who is the promoter?

  • We are Clydesdale Bank PLC trading as Virgin Money.
  • Our company number is SC001111.
  • Our registered office is 30 St Vincent Place, Glasgow, G1 2HL.