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Terms & conditions

Switch offer 5 - Virgin Wines, Virgin Experience Days - Offer ended on 27/01/2022

M Plus Account and Club M Account Switching Offer

Who can take up this offer?

  • New M Plus Account and Club M Account customers who:
    • are 18+;
    • are resident in the UK;
    • don’t already have a Virgin Money personal current account, and haven’t closed one recently (since 30 July 2021); and
    • haven’t previously taken up a Brighter Money Bundle or Virgin Red Points offer for switching to Virgin Money.

How do you take up this offer?

  • Apply online for our M Plus or Club M Account.
    • You won’t be able to take up this offer if we need to decline your application. This could happen for example, if you aren’t eligible due to your financial circumstances. This includes where we offer you the M Account instead of the M Plus or Club M Account.
  • Once your new current account is open, you must complete the following steps within 45 days of your account opening date.
    1. Fully switch your existing current account to us using the 'Current Account Switch Service', with at least two direct debits.
      • A full switch means that all your regular outgoing payments from your existing current account will be transferred to your new current account and your existing account will be closed on the date you select to switch. Note, this doesn't include any recurring payments set up on your old debit card, such as film and music streaming subscriptions.
      • As part of the switch any direct debits will be transferred to your new account for you. If you don’t have two direct debits you can set these up as soon as your account is open.
      • If you are switching from a joint account, you’ll need to make sure both account holders agree to a full switch.
      • You can find out more about the 'Current Account Switch Service' process here.
    2. Download and login to the Virgin Money Mobile Banking app. You can do this as soon as your account is open.
    3. Both our M Plus and Club M Accounts come with a linked savings account. You must pay in at least £1,000 into your linked M Plus Saver or Club M Saver, and keep this in your account until we send you your reward email.

What is the offer?

  • We have two great rewards for you to choose from. If you meet the offer conditions we will give you either;
  • Before you start your application online, we will ask you to choose the reward that you’ll enjoy most.
  • In some cases we may need to e-mail you once your account is open and ask you to confirm your reward choice. If we don’t e-mail you, there’s no need to do anything further. If we do, you just need to confirm your choice again, we’ll explain how to do this when we e-mail you. If you don’t confirm your choice before meeting the offer conditions, we will allocate you the Virgin Experience Days gift card.
  • We’ve described how each reward works below.
  • Once you’ve selected your reward choice, this cannot be changed.
Virgin Experience Days reward
  • We’ll send you an e-mail with a gift card number and PIN code within 14 days of you meeting the offer conditions. We’ll send your gift card to the e-mail you gave during your account application. The e-mail will provide instructions on how to redeem your gift card through the Virgin Experience Days website.
  • You can redeem your gift card on the Virgin Experience website up until 17 October 2022. You just need to order your chosen experience (or experiences) by then. Once you’ve done that, you will have further time (typically a further 9 months) to actually book your slot for experiences. You can check the exact length of time by clicking the “Additional Details” tab for any experiences you’re interested in.
  • Virgin Experience Days term of sales apply, for more information please visit www.virginexperiencedays.co.uk/terms-and-conditions.
  • We hope you have a great time on your chosen experience. Make sure to check any terms and instructions that apply for your experience!
Virgin Wines reward
  • We’ll send you an e-mail with a redemption code within 14 days of you meeting the offer conditions. We’ll send your code to the e-mail you gave during your account application. The e-mail will provide instructions on how to redeem your wine through the Virgin Wines website.
  • There are 12x 750ml bottles in the case.
  • If you’d prefer to receive a case of non-alcoholic wine, you can select that option with Virgin Wines instead. The non-alcoholic case is worth £75, rather than £150.
  • If Virgin Wines are “out of stock” on any of the wines, you’ll get an alternative wine of equal or higher value.
  • Your redemption code can be used until 17 October 2022. Make sure to redeem your Virgin Wine before then.
  • Virgin Wines terms of sale apply, including delivery timescales, for more information please visit www.virginwines.co.uk/terms-and-conditions.

When can you take up the offer?

  • The offer will be available on an ongoing basis until we withdraw it. We can withdraw the offer without giving you any advance notice, but we’ll try to give some notice if we can.
  • The offer is subject to availability. This means we will definitely withdraw it when we’ve used up our stock of rewards.
  • You don’t need to worry if we withdraw the offer when you’re part way through meeting the offer conditions. As long as you’d submitted your account application before we withdraw the offer, you can still qualify. You’ll just need to continue to meet the rest of the conditions.

What else do you need to know?

  • You can only benefit from this offer once. If you are a joint account holder, you can only take part once between you and your joint account holder.
  • Applications for the M Plus Account and Club M Account are subject to status and eligibility criteria.
  • We’ll use your personal information to help us run the offer.
  • English law applies to the offer.
  • If something goes wrong, we’ll try to fix it. If we can’t because it’s something we can’t control, or it’s not our fault, then we may have to change the offer. This includes suspending the offer or ending it early. We can make such changes without giving you notice. However, we’ll try our best to avoid making changes. And we’ll try to minimise any disappointment to you when we make changes.
  • Although we’ll be working closely with our friends at Virgin Experience Days and Virgin Wines on this promotion, we aren't responsible for their experience offers or any marketing on their websites. Just get in touch with them if you have any queries or concerns.

Who is the promoter?

  • We are Clydesdale Bank PLC trading as Virgin Money.
  • Our company number is SC001111.
  • Our registered office is 30 St Vincent Place, Glasgow, G1 2HL.