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Make a claim
  1. Step 1: Before you start 20% complete
  2. Step 2: About you to do
  3. Step 3: Let's get started to do
  4. Step 4: Review and confirm to do
Current step: Before you start

Before you start

This form helps you raise a claim against a purchase you've made using your Virgin Money credit card. You can see the full range of dispute reasons on the form and select the one that's right for you. These include:

Before you continue you might need to have your statement which relates to the disputed transaction, any purchase details, information on your claim including any contact with your retailer.

To do this you will need

One last thing

You must be the Primary card holder to complete this form.

We will always treat your data with respect - you can find out more details in our Privacy Policy.