Coronavirus and your business
Frequently asked questions
If you're worried about how coronavirus might affect you or your business, our team is on hand with practical advice and assistance.
Remember, you can still move money or check balances of your business deposit accounts online.
Frequently asked questions
Our stores and lounges remain open and its business as usual for now. However, we're monitoring the situation closely and we'll update you if that changes. Supporting our customers and colleagues is our absolute priority and we're working hard to make sure we're here to help however the situation develops.
Your eligible deposits are protected up to a total of £85,000 by the Financial Services Compensation Scheme, the UK’s deposit guarantee scheme. This limit is applied to the total of any deposits you have with Clydesdale Bank, Yorkshire Bank and Virgin Money.
If there has been significant impact on your business as a result of Coronavirus, please contact us and we’ll see what we can do to help. You’ll need to be able to provide us with some detailed information so we can understand how your business has been affected and make the right decision. We will consider this information as quickly as we can and discuss the options. Please keep in mind that any early closure of a fixed term deposit will only be supported in exceptional circumstances.
Data Subject Access Request (DSAR)/Rights Requests
As of 22 June our DSAR team is once again operational following a brief pause as a result of the Coronavirus. We are working through the requests, however please be aware that we are currently responding beyond the usual timeframe expected. We thank you for your patience during this time. Please be assured that we are working to issue your response as quickly as possible.