Cookies

About cookies and how we use them

By using the Virgin Money utd-by-you website you consent to our use of cookies. Here you can find out more about how we use them.

What are cookies?

Cookies are small files placed on your computer's hard drive or in your browser memory when you visit a website.

What do cookies do?

Cookies help to make the interaction between users and websites faster and easier. For example, they can remember your preferences, or information you supply as you move through the tool. What cookies don't do is store any unencrypted personal or confidential information about you.

What do our cookies do?

Cookies are important for things like online shopping – for example they'll remember the items in your shopping basket and make sure they stay there until you complete your transaction.

We use cookies to help us understand how our visitors use our website, for example the pages people visit and the links they click on. This helps us make improvements and understand what visitors to our site are interested in.

Some of our cookies enable us to learn which advertisements bring visitors to our website. This helps us manage our advertising spend by only using adverts and websites that prove to be effective.

We use advertising cookies to remember if you have visited our site before. This helps us optimise our online advertising to show you content tailored to your interests and needs. For example, if you've visited our Man Utd tool before, you may be more likely to see sponsored adverts on Google for that product.

Are cookies safe?

Yes, cookies are small text files. They can't look into your computer or read any personal information or other material on your hard drive. Cookies can't carry viruses or install anything harmful on your computer.

Why should I keep cookies switched on?

We would like you to keep cookies active on your computer during your visits to our website because parts of the site rely on them to work properly.

Cookies also help us remember which parts of our site you have visited which means we can make our online advertising more relevant to your needs and interests.

Remember, our cookies are completely safe and do not store any unencrypted personal or confidential information about you.

Types of cookies we use

Virgin Money utd-by-you website, uses session cookies, these do not store any unencrypted personally identifiable information.

Session cookies

We use session cookies, which last only for the duration of your visit (your 'session') and are deleted when you close your browser. These simply enable us to identify that the same person is moving from page to page.

How do we use session cookies?

Without session cookies many user functions on our website would not work. So, to make sure things run smoothly while you are using our website, a unique ID will track your session from page to page. This keeps your information while you are picking your Man Utd team.

Persistent cookies

We also use certain cookies that are persistent. These remain on your computer after you have visited our site, meaning the site can remember your settings when you revisit us.

How do we use persistent cookies?

Persistent cookies help our website remember your settings when you revisit us. Persistent cookies last for a pre-defined period unless they are deleted.

Some of our cookies are applied by our advertising partners Carat and MSIX to help manage our online advertising. These cookies enable us to learn which advertisements bring visitors to our website and help us manage our advertising spend by only using adverts and websites that prove to be effective.

The cookie will be placed by us, or by another advertiser who works with MSIX or Carat. The information that we collect and share is anonymous and not personally identifiable. It does not contain your name, address, telephone number, or email address (see also Third Party cookies).

Similarly, we also use Webtrends to allow us to track how popular our site is and to record visitor trends over time such as tracking which pages users visit.

Third party cookies

As well as using cookies from our advertising partners, from time to time we may also embed external content from other third party websites within our website. These include sites such as Facebook and Twitter, whose cookie usage policy you can view on their own websites.

Some parts of our sites are managed by our partners who may operate their own cookie policies.

How we use third party cookies

We use a combination of first and third party cookies on our website.

Third party cookies are simply those that come from external partners and include advertising (e.g Google), social media integration (e.g Facebook), and website analytics (e.g Webtrends).

Some of our cookies are applied by our advertising partners to help manage our online advertising. These cookies enable us to learn which adverts bring visitors to our website.

The information that we collect and share is anonymous and not personally identifiable. It does not contain your name, address, telephone number, or email address.

Find out more about turning cookies off

All cookies currently used on the Virgin Money utd-by-you website

Last update 13/07/2017

Cookie categoryCookie ownersPurpose
Website visit informationGoogle Analytics

Google Analytics uses cookies to help us to track which pages are accessed. This allows us to understand how popular our site is and record visitor trends over time. The cookies contain no personally identifiable information but some of them do use your IP address to help determine where in the world you are accessing the site from and to track pages you visit within the site.

Decibel Insight

The Decibel Insight cookies tell us how our website is being used by visitors. They help us track a customer visit across our website and enable us to join together your standard and secure sessions so that we see you as one person rather than two. We can use this to understand how visitors are moving between different pages and help us improve the services we provide.

These cookies contain no personally identifiable information.

Managing online advertising Virgin Money
MSIX (DoubleClick)
MSIX (RocketFuel)
Carat
RunPath
Optimise
Dianomi
Capitify
WebAds
Momentum Financial Technology
MediaIQ
Amazon
Virgin Red
GlobalWide Media
The Affiliate People

To help us manage our online marketing, by letting us know which adverts, websites and search terms are the most effective. They help us ensure the online advertising you see from us is relevant to you and your interests and limit the number of times you see an advert.

These cookies are also important if you apply for a credit card – if you've been referred by an aggregator website these cookies will make sure you see the correct terms and conditions.

We use a number of advertising services. Some of our cookies are applied by our advertising partners Carat and MSIX. Although these cookies can store information about the sites you have visited, they do not contain any personally identifiable information.

You can view and opt-out of third party advertising cookies at www.youronlinechoices.com/uk/your-ad-choices.

Tailor online advertising Google
Twitter
Facebook
Amazon

We use remarketing list cookies to recognise people who have previous visited parts of our website.

This information helps us to tailor our adverts to you and your interests. So when you next search on Google or see our adverts on sites across the Internet we'll aim to get our most relevant messages to you.

Social Media — Sharing Facebook
Twitter

To help us manage our online marketing, by letting us know which adverts, websites and search terms are the most effective. They help us ensure the online advertising you see from us is relevant to you and your interests and limit the number of times you see an advert.

These cookies are also important if you apply for a credit card – if you've been referred by an aggregator website these cookies will make sure you see the correct terms and conditions.

Although they can store information about the sites you have visited, they do not contain any personally identifiable information.

Video contentYouTube

We use these cookies to bring you our video content via Youtube. These cookies contain no personally identifiable information.

Functional cookieVirgin Money

A temporary cookie created to ensure you can use the tool correctly. It is deleted once you exit the tool and your window is closed.

https://uk.virginmoney.com/virgin/cookies/turning-cookies-on-or-off.jsp