Terms and conditions for complimentary companion reward flight

The terms and conditions relate specifically to complimentary companion reward flights for the Virgin Atlantic American Express® Credit Card from MBNA.

The Virgin Atlantic American Express® Credit Card from MBNA is promoted by Virgin Money Limited, Registered Office: Discovery House, Whiting Road, Norwich NR4 6EJ. Registered in England number 4232392. Virgin Money Limited is an introducer appointed representative of Virgin Money Personal Financial Service Limited, Registered Office: Discovery House, Whiting Road, Norwich NR4 6EJ. Registered in England number 3072766.

The credit cards are issued by MBNA Europe Bank Limited. Registered Office: Stansfield House, Chester Business Park, Chester CH4 9QQ. Registered in England number 2783251. MBNA's consumer credit activities are licensed by the Office of Fair Trading and MBNA’s general insurance activities are authorised and regulated by the Financial Services Authority. American Express® is a registered trademark of the American Express company. MBNA Europe Bank Limited issue the MBNA American Express® Credit Card pursuant to a licence from American Express. Virgin Atlantic Airways Ltd trading as Virgin Atlantic is acting as a credit intermediary. Registered Office: Company Secretariat, The Office, Manor Royal, Crawley, West Sussex RH10 9NU. Registered in England number 1600117. In the UK, Virgin Atlantic only offer credit cards provided by MBNA Europe Bank Limited. Credit is available, subject to status, only to UK residents aged 18 or over. We will monitor or record some phone calls.

Complimentary companion reward flight

Spend £15,000 on card purchases on the Virgin Atlantic White American Express® Credit Card, or £7,500 on the Virgin Atlantic Black American Express® Credit Card, by the end of any year and you will be eligible to receive a complimentary companion return flight reward the next time you book a qualifying flight with Virgin Atlantic. The main cardmember can only earn one companion return flight reward per card account in any one year. A companion reward is valid for 12 months from the date it is added to your Flying Club account. Card purchases exclude cash transactions, money transfers and balance transfers. A year is defined by the 12 month period starting from the date your Virgin Atlantic Credit Card account was opened. MBNA will notify Virgin Atlantic of your eligibility within 30 days of you becoming eligible. The reward will be added to your account within a week of Virgin Atlantic being advised by MBNA. The member and companion must travel with Virgin Atlantic, on the same flight and date, be in the same cabin class, and the Flying Club member's ticket must be purchased at a qualifying adult fare (see Table 1 below). Cardmembers must pay related taxes, fees and charges relating to the complimentary companion return flight reward. These will vary according to the destination, and are subject to change as a result of fluctuations in taxes, airport levies and exchange rates. Companion rewards are not valid for flights purchased through Virgin Holidays, Virgin Atlantic Vacations, Virgin Values or any other tour operator. Other exemptions include flights purchased at promotional rates, group fares or other selected discount levels. All Virgin Atlantic reward seat travel is strictly subject to availability. The number of redemption seats available on each flight is restricted and it is possible that the seats allocated on a particular flight may be fully booked, even though seats are still available in other booking classes. Some flights may have no availability on certain routes, and popular dates will fill quickly (i.e. weekends, school holidays and public holidays) and Virgin Atlantic cannot guarantee availability. More seats for a particular flight may become available closer to departure. Information online regarding our latest redemption seat availability is a guide only and is correct at time of publication. This offer may be withdrawn or amended at any time. Flying Club Terms & Conditions apply, please visit www.virginatlantic.com/companionticket/tsandcs. You will not earn this incentive if you have not provided MBNA with a valid Flying Club membership number. For bookings please contact the Flying Club Helpline on 08444 122 414.

Table 1: Qualifying fare class for Upgrades or Companion reward flights 
Country of Fare OriginEconomyPremium EconomyUpper Class (Companion only)
UK, Caribbean, Hong Kong, China,
Nairobi, Nigeria, Australia, Ghana (Accra),
United Arab Emirates		Y, B, LW, SJ
Japan, India, South AfricaY, B, L, MW, SJ
USAY, BW, SJ