Terms and conditions for complimentary companion reward flight
The terms and conditions relate specifically to complimentary companion reward flights for the Virgin Atlantic American Express® Credit Card from MBNA.
The Virgin Atlantic American Express® Credit Card from MBNA is promoted by Virgin Money Limited, Registered Office: Discovery House, Whiting Road, Norwich NR4 6EJ. Registered in England number 4232392. Virgin Money Limited is an introducer appointed representative of Virgin Money Personal Financial Service Limited, Registered Office: Discovery House, Whiting Road, Norwich NR4 6EJ. Registered in England number 3072766.
The Virgin Atlantic American Express® Credit Card is issued by MBNA Europe Bank Limited, Registered Office: Stansfield House, Chester Business Park, Chester CH4 9QQ. Registered in England number 2783251. Credit is available, subject to status, only to UK residents aged 18 or over. As this credit card is issued by MBNA you can't transfer a balance from another credit card issued by them. For details of how your repayments are used to pay off your balance, please refer to paragraph 2f of your terms and conditions. MBNA will monitor or record some phone calls. MBNA is authorised and regulated by the Financial Services Authority.
Complimentary companion reward flight
If your card purchases equal or exceed £15,000 (or £7,500 if you have a fee card) in a year, you will be eligible to receive a companion reward flight the next time you book a qualifying flight with Virgin Atlantic. The Flying Club member or authorised Flying Club account user can request one companion return flight reward with Virgin Atlantic, provided that the Flying Club member and the companion both travel on the same flight and date, and in the same cabin, and the Flying Club member's ticket has been purchased at a qualifying adult fare (see Table 1 below). Companion rewards are not valid for flights purchased through Virgin Holidays, Virgin Atlantic Vacations, Virgin Values or any other tour operator. Other exemptions include flights purchased at promotional rates, group fares or other selected discount levels.
Table 1: Qualifying fare class for Upgrades or Companion reward flights| Country of Fare Origin | Economy | Premium Economy | Upper Class (Companion only) |
|---|---|---|---|
| UK | Y, B, L | W, S | J |
| Japan | Y, B, L, M | W, S | J |
| Caribbean | Y, B, L | W, S | J |
| USA | Y, B | W, S | J |
| Hong Kong | Y, B, L | W, S | J |
| China | Y, B, L | W, S | J |
| South Africa | Y, B, L, M | W, S | J |
| Nigeria | Y, B, L | W, S | J |
| Nairobi | Y, B, L | W, S | J |
| Mauritius | Y, B, L | W, S | J |
| India | Y, B, L, M | W, S | J |
| United Arab Emirates | Y, B, L | W, S | J |
| Australia | Y, B, L | W, S | J |
All Virgin Atlantic reward seat travel is strictly subject to availability. The number of redemption seats available on each flight is restricted and it is possible that the seats allocated on a particular flight may be fully booked, even though seats are still available in other booking classes. Some flights may have no availability on certain routes, and popular dates (i.e. weekends, school and public holidays) will fill quickly and Virgin Atlantic cannot guarantee availability. More seats for a particular flight may become available closer to departure. Information online regarding our latest redemption seat availability is a guide only and is correct at time of publication.
Card purchases exclude cash transactions, money transfers, payments by credit card cheques and balance transfers. A year is defined as the 12 month period starting from the date your Virgin Atlantic Credit Card account was opened. MBNA will notify Virgin Atlantic of your eligibility within 30 days of you becoming eligible. The main cardmember can only earn one companion reward round trip flight per card account in any one year. A companion reward is valid for 12 months from the date it is added to your Flying Club account. Cardmembers must pay related taxes, fees and charges relating to the complimentary companion return flight reward. These will vary according to the qualifying destination, and are subject to change as a result of fluctuations in taxes, airport levies and exchange rates. Tickets are valid for 12 months from the date of issue. This offer may be withdrawn or amended at any time. Flying Club terms & conditions apply. You will not earn this incentive if you have not provided MBNA with a valid Flying Club membership number. For bookings please contact the Flying Club Helpline on 08444 122 414.