How it works
You can choose from a US Dollar card for travel in the USA or a Euro card for travel in the 17 European countries that have the Euro.
Here's how a travel card works:
1Applying for a card
You apply for the card online, free of charge and load it from your debit or credit card* (€100 or $100 min). The amount of US Dollars or Euros you'll get for your payment is calculated immediately and will be shown on-screen.
2Receiving your card
You should have received your card within 7-10 days. We'll send you a spare, emergency card at the same time. Call us to activate your main card and find out your PIN.
Occasionally we require further information before we can send your card. If this is the case, we will contact you to let you know.
3Before you travel
Check you've enough money on the card and top it up if needed. Pop your main card in your wallet. Take your emergency card with you too, just in case - but make sure you keep it separate to your main card.
4Using your card abroad
Simply use your card like you would use a credit/debit card – wherever they accept MasterCard. You can also use it to withdraw money from ATMs.**
Keep your cards safe as they don't expire for 2 years so they'll be ready for next time. That's all there is to it. There's no bill to pay at the end of the month and no commission fees.
*There's no charge to load your card using a debit card. With a credit card there is a fee of 2.5%.
**ATM withdrawal fee in card currency is $2/€1.50.
What else you need to know
When you apply for your Virgin Prepaid Travel Money MasterCard we verify your identity against the information you've given us, so we know it's you. In most cases, this will go through automatically and we'll get a card to you within 7-10 days.
Depending on the information you provide, we may issue you with a restricted or an unrestricted card.