How it works
You can choose from a US Dollar card for travel in the USA or a Euro card for travel in the 17 European countries that have the Euro.
Here's how a travel card works:
1Applying for a card
You apply for the card online, free of charge and load it from your debit or credit card* (£10 min†). The amount of US Dollars or Euros you'll get for your payment is calculated immediately and will be shown on-screen.
2Receiving your card
You should have received your card within 7-10 days. We'll send you a spare, emergency card at the same time. Call us to activate your main card and find out your PIN.
Occasionally we require further information before we can send your card. If this is the case, we will contact you to let you know.
3Before you travel
Check you've enough money on the card and top it up if needed – the money will go on the card immediately, there's no waiting time. Pop your main card in your wallet. Take your emergency card with you too, just in case - but make sure you keep it separate to your main card.
4Using your card abroad
Simply use your card like you would use a credit/debit card – wherever they accept Visa. You can also use it to withdraw money from ATMs.**
5Arriving home
Keep your cards safe as they don't expire for 2 years so they'll be ready for next time. That's all there is to it. There's no bill to pay at the end of the month and no commission fees.
† The minimum initial load amount is usually £100 but this has been temporarily reduced to £10. We may increase this at any time in line with our terms and conditions.
*There's no charge to load your card using a debit card. With a credit card there is a fee of 2.5%.
**ATM withdrawal fee in card currency is $2/€1.50.
What else you need to know
When you apply for your Virgin Prepaid Travel Money Card we verify your identity against the information you've given us, so we know it's you. In most cases, this will go through automatically and we'll get a card to you within 7-10 days.
If we’re unable to do this automatically we’ll ask you to send us documents to confirm your identity. Depending on the information you provide, we may issue you with a restricted or an unrestricted card. If we can’t verify your identity, we may be unable to send you a card.
