My Virgin Money - Insurance

How to renew

Already got cover with us?

Renewing your policy couldn't be easier. You'll receive your renewal notice 3 to 4 weeks before your renewal date. It will contain all your premium information and a breakdown of your cover.

Automatic renewal - if your policy is set up to be renewed automatically then you'll get continuous cover. All you'll need to do is check the information on the renewal notice is accurate. There's no need for you to contact us.

Manual renewal - if your policy isn't on automatic renewal then you'll be told this on your renewal notice. It will include a telephone number to call us and renew your policy. To start your cover you'll just need to check your details are correct and call us on the number provided.

If you need to talk to us about renewing your cover, call us on the relevant number below.

Car insurance - 0800 456 1174
8am to 8pm Mon - Fri, 9am to 5pm Sat and 9am to 4pm Sun

Home insurance - 0800 456 1174
8am to 8pm Mon - Fri, 9am to 5pm Sat and 9am to 4pm Sun.

Pet insurance - 0870 010 9129*
Lines are open 8am - 8pm Monday - Friday, 9am - 5pm weekends.

Travel insurance - 0844 888 3900*
Lines are open 8am - 10pm Monday - Friday, 9am - 5.30pm weekends.

Calls will be recorded. *Max call charge from a BT landline is 5p per minute to 0844 numbers and 7.91p per minute to 0870 numbers. Calls from other networks may vary.