Text message phishing (Smishing)
Virgin Money is aware of an increase in spoof text messages which appear to be sent from us. The scam text messages claim that there has been fraud on your account or that the account details need to be updated. Virgin Money will never request your Online Service credentials over the phone, via text message or email.
How to protect yourself
- Be suspicious of any text message that asks you to provide sensitive personal information, passwords or to make transactions. If you are asked to call a number in the text message call Virgin Money on 0800 011 3210 to confirm the number and message is authentic.
