How it works
How to top up your Prepaid Card
Loading and reloading your Prepaid Card with money is easy - it works just like a phone card top-up.
There are lots of ways to top up, and over 34,000 places in the UK to choose from:
| Load your card | Approximate business days it takes for funds to reach your card | Cost |
|---|
| at any Post Office® | 1 | FREE |
| by debit card at myvirginmoney.com | 2 | FREE
(Maximum top-up £2,000) |
| by direct transfer from your bank account | 4 | FREE |
| by credit card at myvirginmoney.com | 2 | 2.5%
(Minimum fee £2, maximum top-up £500) |
|
at any shop or garage where you see the PayPoint logo | usually immediate | 2.75% |
Debit or credit cards used to load money onto your Virgin Prepaid Card using our online service might need to be registered with your bank for 'MasterCard Secure Code' or 'Verified by Visa'.
Please note, for security reasons, it’s not possible to load up a Prepaid Card online using a debit or credit card if we’ve had to set your card at a reduced spending limit. This could be because we’ve been unable to carry out a full ID check to verify your identity. If you top-up a Prepaid card with more than £600 directly from your bank account, we may ask for identification before we load up the Card.