Contact us
Got a question about your card?
Chances are you'll find what you need to know on our 'Questions & answers' page.
Or visit 'My Virgin Money' to check your balance, top up your card, download statements and much more.
If you still need to contact us, email us at virginprepaid@360money.com.
Or call us on 08454 601 606. We're open for general enquiries 8am - 7pm Monday to Friday, and 9am - 5pm Saturday.
Lost or stolen card?
Call us anytime, day or night on 08454 601 606 and we'll block it so it can't be used.
Calls may be monitored or recorded. Max call charge from a BT landline is 3.9p per minute. Calls from other networks may vary.


