Contact us
New enquiries
If you would like to find out more about life cover from Friends Provident or to get a life cover quote, please call the Friends Provident team on 0800 917 5071. Lines are open 8am - 8pm, Monday to Friday.
Existing policyholders
If your policy started on or after the 14th September 2009
If you want to speak to someone about any aspect of your life cover, please call the Friends Provident team on 0845 602 9199. Lines are open 8.30am – 6pm Monday to Friday.
Making a claim
If you have been diagnosed with a terminal illness, please call 0845 602 9199 to talk through the claim form.
If you die your family or estate should get in touch as soon as possible, to find out what information is needed.
To make a claim, please call 0845 602 9199.
Lines are open 8.30am - 6pm, Monday to Friday.
Or write to:
The Claims Department
Friends Provident
PO BOX 1550
Salisbury
SP1 2TW
If your policy started between 31 December 2005 and 31 August 2009
Call 08456 01 96 45
Lines are open 8.30am – 6pm Monday to Friday.
If your policy started before 31 December 2005
Call 0870 887 3333
Lines are open 9am – 5pm Monday to Friday.
Calls may be recorded. Max call charge from a BT landline is 7.91p per minute. 3.9p per minute to 0845 numbers. Calls from other networks may vary.
