Contact us
To apply
Apply online or call us on 0800 096 9939
Lines open 7.30am - 10pm Monday to Friday,
8am - 9pm Saturday, and 9am - 9pm Sunday.
Your application - 0800 0921 321
8am - 8pm Monday to Thursday, 8am - 5pm Friday.
To track your application.
Card activations - 0800 015 0307
7am - 10pm Monday to Friday, 8am - 9pm Saturday, 9am - 9pm Sunday.
To activate your card.
Members Shop - 08456 10 2000
9am to 5.30pm Monday to Friday.
To call the Members Shop.
Calling from abroad - +44 1244 673 101
Call the operator and ask to reverse charges.
Calls may be monitored or recorded. Max call charge from a BT landline is 3.9p per minute. Calls from other networks may vary.
