Virgin Balance Transfer Credit Card

Virgin Balance Transfer Credit Card

Credit card phone numbers

Apply online now
 

New customers

Phone number

Information & opening hours

New accounts

0800 096 9939

8am - 9pm Monday to Friday
9am - 9pm Saturday
9am - 7pm Sunday

 

Track your application

0800 092 1321

9am - 5pm Monday to Friday

 
 

Activate your card

0800 015 0307 or activate your card online

7am - 10pm Monday to Friday
8am - 9pm Saturday
9am - 9pm Sunday

 

Click here for current call charges and information. Calls may be monitored and/or recorded for quality and training purposes and for compliance within regulations.

Existing customers

Phone number

Information & opening hours

Lost or stolen cards

0800 015 0306

Lines available 24 hours a day,
365 days a year

 

Card servicing

0800 015 0306

7am - 10pm, 7 days a week

 
 

Virgin Atlantic card servicing

0800 056 7686

Lines open 24/7

 

Check your balance, transactions or bill

Text BAL, TRANS or BILL to 83838* or 07860 010 010*

Another service available 24 hours a day


 
 

Calling from abroad

+44 1244 673 101

Call the operator and ask to reverse charges. Lines open 24/7

 

Text replay

18001 08000 150 306 (UK only)

Telecommunications assistance for the deaf. 7am - 10pm, 7 days a week

 
 

* Standard network charges may apply to your request.

Click here for current call charges and information. Calls may be monitored and/or recorded for quality and training purposes and for compliance within regulations.

† If you apply online between the hours of 6am – midnight, Monday to Friday, or 6am – 9pm, Saturday to Sunday, you could get an instant decision. Outside of these hours, or if your application is referred to a Credit Analyst for a final decision, we’ll be in touch as soon as possible.

Promotional rates will no longer apply from the beginning of any statement period during which you have breached your terms and conditions, for example if you haven’t paid on time or have gone over your credit limit. You cannot transfer balances between MBNA accounts.

The Virgin Credit Card is issued by MBNA Limited. Registered Office: Stansfield House, Chester Business Park, Chester CH4 9QQ. Registered in England and Wales under company number 02783251. Authorised and regulated by the Financial Conduct Authority. MBNA Limited is also authorised by the Financial Conduct Authority under the Payment Services Regulations 2009, Register Number: 204487 for the provision of payment services. Credit is available, subject to status, only to UK residents aged 18 or over.

Calls, online and/or Smartphone sessions (e.g. completing an application) may be monitored and/or recorded for quality evaluation, training purposes and to ensure compliance with laws and regulations.

Virgin Credit Cards are promoted by Virgin Money plc, acting as a credit intermediary. Virgin Money plc only promotes credit cards which are provided under the Virgin brand. Virgin Money plc is registered in England and Wales (Company No. 6952311). Registered office: Jubilee House, Gosforth, Newcastle upon Tyne NE3 4PL. Virgin Money plc is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority.