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Contact us

Contact us to service an existing product

Virgin Credit Card
- track your application0800 096 9919
- activate your card0800 0150 307
- Members Shop08456 10 2000
- card servicing0800 015 0306
- lost or stolen cards0800 015 0306

Virgin Personal Loan0800 068 5688

Virgin Prepaid MasterCard®08454 601 606


Virgin Guaranteed Equity Bond0845 880 0690


Virgin Cancer Cover08456 01 96 45
Virgin Car Insurance0870 024 0723
Virgin Home Insurance0870 024 1021
Virgin Travel Insurance
- Started since 3 August 20090844 888 3900
- Started before 3 August 20090870 024 0224
Virgin Pet Insurance0870 024 0212

Share dealing (The Share Centre)08456 021 501

Life Insurance
- Started since 14 September 20090845 602 9199
- Started between December 2005 - August 200908456 01 96 45
- Started before December 20050870 887 3333
Virgin Savings, Investments and Pensions
- general enquiries08456 10 20 30
- automated balance enquiry0800 917 97 91

For calls from a BT landline, there's a maximum charge of 5p per minute to 0844 numbers, 3.95p per minute to 0845 numbers and 7.91p per minute to 0870 numbers. Call charges from other networks may vary. Calls may be monitored or recorded.