If you have an accident

Call us on 0870 024 0725.

First things first – stay as calm as possible. Car accidents leave 
most people a little shaken up so bear this in mind and try to avoid 
any nasty road rage incidents.

  • If there are injuries, call the police and an ambulance right away.
    Crash dummy using a laptop
  • If anyone else is involved, exchange personal and insurance details with the other driver.
  • Get details of any witnesses and take down the registration of all vehicles involved, in case you’ve been given duff info.
  • If you think it will help, draw a diagram and jot down what happened, while it’s still fresh in your mind.
  • Call us with all these details, the sooner the better.
  • We’'ll aim to get your car fixed and back on the road as soon as possible.
  • If you’ve got comprehensive cover, we’ll also fix you up with a courtesy car in the meantime. (subject to availability when you use an approved repairer).      

If you breakdown

Call us free on 0800 051 1048. 

If you've got Breakdown Cover give us a bell and we’ll aim to be there within the hour. And we’ll give priority to female callers who are on their own (hunky breakdown man not guaranteed). Most of the time we’ll be able to fix the problem on the spot and send you off on your merry way. If not, we’ll take your car to a garage, and help you complete your journey.